| Name | Michael Harris |
|---|---|
| Job Title | Freelance consultant |
| Organization | Private company |
| Member Since | 22 Apr 2010 |
| Areas of Expertise | Content Marketing and Strategy, Social Media, Web Design, Web Project Management |
About Me
Mar/comms professional with over 15yrs expeirence in online communications, technical support, project planning and customer facing issues.
Currently performing a lead advisory role in improving how state governments communite with citizens, by identifying opportunities through policy, systems, process, and reuse to improve how this achieved. Also responsible for the overhauling and consolidation of a set of major agency websites, including content management system selection, search enging optimisation, user expeirence and information architecture.
My Links
eGovernment in Western Australia
Blog covering eGovernment and online issues in the Western Australian context.
Career History
Web Administrator at Public Sector Commission, Government of Western Australia
From March 18, 2011 and still in this role.
Web Administrator at Forest Products Commission, Govt. of Western Australia
From January 4, 2007 until March 17, 2011.
IT Customer Support Officer/Web Administrator at Edith Cowan University
From October 1, 2001 until December 1, 2006.
IT Administration Manager, Western Region at SMS Management & Technology
From October 1, 2000 until September 1, 2001.
Education and Qualifications
- Diploma of Information Technology (User Support), Central TAFE, 2000-2001 (incomplete)
- Cert IV Business, Great Southern Institute of TAFE, 2010
- ITIL Foundations (v2), 2005, EXIN
- Member, Australian Web Industry Association
- Prince2 project management trained
Blog comments by Michael Harris
- Is PayPal Here the death knell for Square?, 16 Mar 2012
- Twitter rolls out new look, 9 Dec 2011
- Google's Farmer update and the squeezed middle, 23 Mar 2011
- LinkedIn tries to curate the news, 15 Mar 2011
- How to extract meaning from retweets, 15 Mar 2011
- Blocked! Google takes a page from Blekko, 14 Mar 2011
- Hey, Qantas: business basics come before social media, 29 Nov 2010
- MP demonstrates zero understanding of search engines, 2 Aug 2010
- Facebook fails customer satisfaction test, 21 Jul 2010
- Facebook fails customer satisfaction test, 21 Jul 2010
