| Name | Mukundan AP |
|---|---|
| Job Title | Sr. Manager |
| Organization | Strategic Outsourcing Services |
| Member Since | 21 Aug 2012 |
| Areas of Expertise | B2B Marketing, Email Marketing, Web Analytics, Customer Experience, Marketing Automation |
About Me
As a Sr. Manager - Overall responsible for putting forth the Strategic’s Mission Statement – Enabling Growth (External & Internal Customers) by agreeing, implementing and monitoring individual and Team objectives and targets whilst ensuring with Strategic’s Core Values 4P’s policies and procedures are adhered to by delivering Projects Intime, retention (External & Internal Customers) also To manage the day–to-day planning, operation and problem-solving of a team of champions to meet with the required service level components, standards and quality targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused and to act as the communication conduit between Team and Team Management. To offer creative solutions. Overall responsibility for Team success by agreeing, implementing and monitoring individual and Team objectives and targets whilst ensuring company policies and procedures are intact.
