NameNiek Bosch
Job TitleOwner
OrganizationNBC3 Consultancy
Member Since11 Nov 2010
Areas of ExpertiseOnline Customer Service

About Me

I have worked for several international organisations, both in the Netherlands as well as in Ireland, in various positions.

My area of expertise that grew out of this is contact management in it's broadest form: from telephone contacts to online support systems for both B2B and B2C environments.

You can find NBC3 online and at various social networks like Twitter, Slideshare and Wordpress.