|Job Title||Vice President Information Technology|
|Member Since||8 Mar 2013|
March 2008 – Present (5 years 1 month)Mumbai Area, India
Solution Architect and Program Manager with prime focus on Enabling IT at group companies through implementation of Software applications. Conduct feasibility study of requirements, define business plan, strategy and competitive advantage through study of competitor products, preparation of IT strategy, operating cost estimates, pricing and managing customer engagements. Project management & process management for SDLC, preparation of communication plan pertaining to review of progress with stakeholders. Vendor Selection, Negotiations, define Service level agreements. Team Management, setting up of Project delivery processes and implementation of new team initiatives aimed at high performance.March 2005 – March 2008 (3 years 1 month)Mumbai Area, India
Managed Services involved in Business development & sales of Managed Services (Outsourcing Services) including Information Exchange and Cash Forecasting Services.
Vendor Selection, Pricing negotiations and finalizing agreements with penalties and rewards. Definition of business plan, strategy and competitive advantage aligned to competitor activities apart from preparation of sales strategy, operating cost estimates, pricing and managing customer engagements. Preparation of strategy for outsourcing services based on research & analysis of market conditions. Presales/ Business Development - RFP response, proposal making and coordinating with internal/ client personnel in development of work plans, statements of work, estimates and budgeting.
Functioned as Head - Operations with prime responsibilities of Development & maintenance of good business relationship with customers. Leading a team of 200+ Technical Associates & Senior Management staff apart from supporting maintenance projects. Program Management from initialization to delivery, setting up of service delivery processes and implementing new team initiatives aimed at high performance Maximizing customer satisfaction and P&L of the team apart from preparation of support plan, scope of work, SLAs. Rendered guidance in definition of delivery methodology.
April 2004 – March 2005 (1 year)
Business development, Recruitment, Business stragey and Program managment
February 2001 – April 2004 (3 years 3 months)
Presesales and Business Development of On-Demand Services for APAC Customers. Also responsible for delivery of services.1998 – 2001 (3 years)
Consulting, Crisis Management and Handling for Premium Clients
November 1993 – February 1998 (4 years 4 months)
Consulting and Application DBA
March 1991 – March 1993 (2 years 1 month)
Hardware maintenance and System Tuning