|Job Title||Customer Experience Manager|
|Member Since||13 Nov 2008|
|Areas of Expertise||E-commerce, Multichannel Marketing, User Experience and Usability, Web Design|
Email:Telephone: +44 (0)116 232 6378
Mobile: +44 (0)7966 077879
Address: Jessops House, 98 Scuadmore Road, Leicester, LE3 1TZ, United Kingdom
About MeAmbitous highly creative customer experience designer with a degree in Graphic Design with 10 years hands-on experience in design and web site development, e-commerce, user centred design, user and customer engagement, social commerce and multi-channel retail. Currently engaged in contributing or leading in the continued success and development of Jessops web channels and multi-channel goals. I’ve also worked in conjunction with numerous prominent organisations and companies. Now researching and developing a number of solutions for Jessops ecommerce around personalisation, social commerce and white-label web sites managing third party resources where necessary to improve ROI and conversion. Specialties and interest include: Customer Experience, E-commerce, Multichannel Marketing & Business, User Experience & Usability (UX & UCD), Web Design/Development, Accessibility and Social Commerce.
My passion is for total customer experience design, designing things that fulfill form, function and aesthetics listening to the customer voice. I am a East Midlands based multichannel marketer and designer specialising in website design and developmen
Customer Experience Manager at Jessops
From January 4, 2010 and still in this role.
Web Design Manager at Jessops
Education and Qualifications
BA (Hons) Graphic Design
Numerous web-related training courses including Management and Project Management Training.