| Name | Richard Sedley |
|---|---|
| Job Title | Commercial Director |
| Organization | Foviance |
| Member Level | Gold |
| Member Since | 2 Aug 2005 |
| Areas of Expertise | B2B Marketing, Social Media, Community Management, Strategy and Planning, User Experience and Usability |
| Contact Details |
Email:
Telephone: 0845 054 6505Address: 14 Bonhill Street, London, EC2A 4BX, United Kingdom |
About Me
Started in Fine Art, progressed through Graphic and Web Design to the Online Customer Engagement field. For 11 years I worked at the digital agency cScape leading the Customer Engagement Unit.
Now I'm Commercial Director at Foviance, a leading Customer Experience agency in the UK. I'm also the Course Director for Social Media with the Chartered Institute of Marketing.
My Links
My Blog: Loopstatic
I write about customer psychology and engagement.
My Company: Foviance
We're a specialist Customer Experience consultancy
My Instagram: @RichardSedley
Pics of work and family
Career History
Commercial Director at Foviance
From December 6, 2010 and still in this role.
Columnist at Customer Magazine
From October 1, 2008 until June 30, 2010.
Course Director for Social Media at Chartered Institute of Marketing
From January 1, 2008 and still in this role.
Customer Engagement Director at cScape CEU
From October 1, 1999 until November 30, 2010.
Owner at Cameron Sedley Associates
From November 1, 1996 until October 1, 1999.
Education and Qualifications
BA (Hons) Fine Art
