|Organization||new jewel associates|
|Registered Since||24 Nov 2012|
|Areas of Expertise||Content Marketing and Strategy, Ecommerce, Multichannel Marketing, Web Design, Web Project Management|
Email:Telephone: 07956 484420
Mobile: 07956 484420
· Project Management
More than 10 years proven experience in leading multi-disciplined teams throughout the project lifecycle using best practices from proven methodologies and application of a practical structured approach to meet the needs of the business model. Detailed activity planning, sequencing of tasks and robust schedules. Aptitude in managing and delivering comprehensive quality documentation throughout the lifecycle; requirements, design, implementation, quality, processes, operations and closure.
· Information/Content Architecture
Experienced developing workflow diagrams, prototypes, schematics, user scenarios, user case studies and thorough understanding of information design concepts. Experienced undertaking information analysis, competitive evaluations and content audits.
· Leadership and People Management
Adept at managing and leading teams across multiple disciplines such as development, marketing, operations as well as off shore and external third party suppliers. Strong interpersonal skills and close working ethic with team members and colleagues. Provides coaching, mentoring, support and encouragement to team members. Proven experience in working with senior level stakeholders.
Trained journalist and accomplished and confident in communicating and presenting effectively. Comfortable with all levels including senior management, stakeholders and corporate clients. Articulate, concise and accurate whilst using the most effective methods and tools for each audience.
· Budget and Project Tracking
Proficient in realistic cost forecasting and tracking actuals of substantial budgets. Highly analytical and employs a logical approach to problem solving. Proven use of risk and change management processes. Acute attention to detail and day-to-day stewardship of daily tasks whilst tracking key dependencies and milestones.
· Operational management
Experience developing interactive and operational processes and workflow to support project development. This often required the drafting of contracts, maintenance agreements and other legal documents including T&Cs, Memorandum of Understanding, business cases and business requirement documents.
· Digital Business Analytical skills
Writing digital business requirements documents, turning technical related information into clear and concisely written information, process mapping, facilitating workshops, developing, facilitating internal training courses.
· IT and Technical Skills
Fully conversant and extensive use of standard MS software suite in addition to Project and Visio. Experience working on a wide range of CMS including OpenCMS, Vx Marketing, Sharepoint. Hands-on approach to technological aspects of a project with a perceptive and keen desire to learn and understand new technologies to continue to be a more effective, credible and knowledgeable individual.
· Testing and Release Management
Experience appointing external test partners and/or working with internal testing teams, defining test scripts, managing defects resolutions, go live process.
New Jewel Associates
New Jewel Associates are good at supporting digital change in all types of businesses. We have proven experience of delivering complex change projects across different industries and sectors.
eCommerce project manager at Space NK
From June 1, 2011 until April 30, 2012.
Project Manager at Savills
From August 1, 2009 until December 30, 2010.
Digital Campaigns Delivery Manager at Capita, NHS Choices
From August 1, 2008 until May 28, 2009.
Education and Qualifications
1985-1989 Brunel University
BSc Modern History, Government and Politics
1987-1988 State University of New York (Brunel exchange student studying courses in American social and political culture)