|Job Title||Head of Online Communications|
|Subscription Level||Small Business|
|Registered Since||5 Apr 2007|
|Areas of Expertise||Content Marketing and Strategy, Social, User Experience and Usability, Web Design, Web Project Management|
Having worked in the publishing arena for a number of years, the web was a natural progression. I currently manage all BAA's web presence, from content management, development, through to social media activities. I am especially focused on user-centric design.