Vivien Underwood

Name	Vivien Underwood
Job Title	Training and Operations Manager
Organization	Econsultancy
Member Level	Staff
Member Since	22 Feb 2006

About Me

Training and Operations Manager at Econsultancy with over five years experience in developing, marketing and managing delivery of training and education programmes for digital marketers and ecommerce professionals. Econsultancy trains over 1500 people a year via our public training courses and delivers a range of academically accredited qualifications at both under graduate and post graduate level covering a wide variety of subjects.

In addition, I have managed the development of a range of technological solutions to strengthen Econsultancy's training delivery, including an online learning environment and suite of elearning modules. I have significant experience in working with universities, bridging the gap between business and academia, a passion for attracting and supporting new digital talent and significant experience of working on a range of operational projects outside Econsultancy's training sphere.

Previous roles have included events management, event production and PR. Interests include immersive theatre and gaming, alternative circus, costume, technology, usability/HCI, music and reading.

Career History

Training Co-ordinator at Econsultancy

Supporting the Training Director in the initial set up of Econsultancy's training business and early product development, including project management of inhouse training and assisting in the development of Econsultancy's MSc in Digital Marketing Communications.

Operations Manager at MRS

MRS was a start-up company who provided print reproduction of press articles for businesses to use in shareholder packs, marketing and for display. I worked on the development of their inhouse workflow technology, as well as undertaking sales and project management.

Education and Qualifications

BA Hons History - University College London - 2000 (2.1)

Certified Internet Webmaster Web Foundations Certificate

A-levels - English, History, Economics, Music

Blog posts and comments by Vivien Underwood

10 new specialist qualifications for the digital industry, 30 Jan 2012
Raising the bar: Econsultancy's graduating class of 2011 builds on last year's success, 1 Jul 2011
Top of the class: Econsultancy's first MSc graduates receive their awards, 20 Jul 2010
Top of the class: Econsultancy's first MSc graduates receive their awards, 19 Jul 2010
So you want to work in SEO?, 29 Jan 2010
Degrees in digital marketing: are they helping the industry?, 4 Sep 2009
Degrees in digital marketing: are they helping the industry?, 4 Sep 2009
Digital employers need to work harder to attract high flying grads, 7 Oct 2008

Forum posts by Vivien Underwood

CAM Diploma in Digital Marketing CIM, 8 Aug 2011
Career / Training advice Needed, 1 Jul 2010
Digital Marketing degree, 15 Sep 2009
Marketing Qualifications, 14 Aug 2009
Training on copywriting for SEO, 24 Jul 2007
Online copwriting course suggestions, 11 May 2007
Online PR, 16 Oct 2006