| Website | http://www.clicktools.com |
|---|---|
| Member Level | Platinum |
| Company / Organization Type | Vendor / Technology Supplier |
| Areas of Expertise | Online Customer Service, Customer Experience, Marketing Automation |
| Industry Focus | Consumer Goods, Financial Services, Technology, Telecommunications, Travel & Leisure |
| Address |
7 Branksome Park House Bourne Valley Road Poole Dorset BH12 1ED United Kingdom |
| Number of Staff | 16-30 |
| Annual Turnover | £1m-£5m |
| Budget Range | £5k+ |
| Date Established | 1st January 2001 |
Description
Clicktools connects the dots along your customer journey. Our plug-n-play, web based software makes it easy to create surveys, dynamic sales scripts and interactive forms so you can collect on-demand insights and information and combine it with your CRM in real-time.
Clicktools enables a 360 degree view of your customer by garnering information and centralizing it in your CRM allowing you to automate your actions and streamline your customer's experience. Leveraging your CRM throughout the journey allows you to break down organizational silos, implement company-wide improvements and improve profits.
Our simple to use, out of the box integration with Microsoft Dynamics CRM, Oracle CRM On Demand, Salesforce and SugarCRM enables information gathered at any touch point to be instantly visible in CRM.
Awards
Salesforce.com 'Customer Choice' App of the Year, 2008, 2009 and 2010 and 2011.
Oracle CRM On Demand Inner Circle Partner.
Reports featuring Clicktools
- Online Customer Service Buyer's Guide 2009, 26 Mar 2009
- Online Survey and Customer Service Solutions Supplier Showcase December 2006, 7 Dec 2006
- Online Surveys and Research Supplier Showcase April 2005, 7 Apr 2005
Supplier Showcases Clicktools has presented at
- Online Survey and Customer Service Solutions Supplier Showcase, 7 Dec 2006
- Online Surveys and Research Supplier Showcase, 7 Apr 2005
