| Website | http://www.creativevirtual.com |
|---|---|
| Member Level | Gold |
| Company / Organization Type | Vendor / Technology Supplier |
| Areas of Expertise | E-commerce, Online Customer Service, Strategy and Planning, User Experience and Usability |
| Industry Focus | Automotive, Financial Services, Government & Public Sector, Retail, Telecommunications |
| Address |
167 Cannon Workshops 5 Cannon Drive London E14 4AS United Kingdom |
Description
Creative Virtual specialises in the development and implementation of Virtual Assistant (V-Person™) technology. Virtual Assistants can hold real-time, intelligent conversations with web users, 24/7. The technology has been deployed in a number of innovative areas, including customer self-service, sales and marketing, e-learning and entertainment.
Creative Virtual has over 10 years experience working with virtual assistant natural language web applications. In that time we have built more than 100 solutions for leading companies both in the UK and the US.
Our V-Person solutions can be integrated with Live Chat and Call Back systems, and can provide a complete ‘Hand Hold’ experience for online form completion.
Client List
HSBC, O2, Alliance & Leicester, National Rail Enquiries, Verizon, Renault, Intuit, Lloyds TSB, Tesco Direct, Milton Keynes Council, Virgin Media, Cheltenham & Gloucester, Asda, CA Technologies, Motability Operations, Bradford District Council, Aviva, Sainsbury’s Finance, Lloyds Insurance, M&S Money, Mortgage Trading Exchange, The Key, Tesco Mobile, Park Retail, On the Beach, Lloyds Banking Group, BT, and RSPCA
Awards
Shortlisted for Econsultancy Innovation Awards 2012: Innovation in Customer & User Experience
Reports featuring Creative Virtual Ltd
- Online Customer Service Buyer's Guide 2009, 26 Mar 2009
- Online Survey and Customer Service Solutions Supplier Showcase December 2006, 7 Dec 2006
- Online Customer Service Solutions Supplier Showcase July 2005, 14 Jul 2005
Supplier Showcases Creative Virtual Ltd has presented at
- Online Survey and Customer Service Solutions Supplier Showcase, 7 Dec 2006
- Online Customer Service Solutions Supplier Showcase, 14 Jul 2005
Press Releases from Creative Virtual Ltd
- Creative Virtual Announces New Partner in Singapore, 23 May 2012
- Creative Virtual Showcases Live Chat Integration at LivePerson Aspire EMEA, 17 May 2012
- Creative Virtual Ranked Top Advanced Business Member on Chatbots.org, 4 May 2012
- Creative Virtual Announces Webinar with Forrester Research, 28 Mar 2012
- Creative Virtual Ltd Shortlisted for Econsultancy Innovation Award, 19 Jan 2012
- Creative Virtual Ltd’s Mobile V-Person™ Solution, 12 Dec 2011
Jobs posted by Creative Virtual Ltd
- Sales Account Manager, 10 Apr 2012
