| Website | www.ForeSee.com |
|---|---|
| Member Level | Platinum |
| Company / Organization Type | Vendor / Technology Supplier |
| Areas of Expertise | Online Surveys & Research, User Experience and Usability, Web Analytics |
| Industry Focus | Consumer Goods, Financial Services, Government & Public Sector, Healthcare & Pharmaceutical, Retail |
| Number of Staff | 151-500 |
| Date Established | 18th September 2001 |
Description
As a pioneer in customer experience analytics, ForeSee continuously measures satisfaction and delivers powerful insights on where to prioritize improvements for maximum impact. ForeSee applies its trusted technology across channels and customer touch points, including websites, call centers, brick-and-mortar locations, mobile experiences, and social media interactions. Because ForeSee’s proven methodology measures satisfaction in a manner that is predictive of customer loyalty, purchase behavior, future financial success, and even stock prices, executives and managers are able to drive future success by confidently prioritizing the efforts that they know will achieve business goals.
Working across the public and private sectors, with deep expertise in a range of business and consumer industries, ForeSee combines the best in customer satisfaction measurement, proven predictive analytics, actionable usability analysis, and rich observational data to work with large and small organizations around the world. The result of measuring success through the customers’ eyes is better outcomes for businesses and a better experience for consumers.
ForeSee is a privately held company headquartered in Ann Arbor, Michigan. Visit us at www.ForeSee.com for customer experience solutions and original research.
Client List
3M, Adobe, British Airways, ChildFund International, Debenhams, DSG International, Forbes, GlaxoSmithKline?, House of Fraser, Kellogg's, L'Oreal, Lockheed Martin, NASA, Nestle, Newell Rubbermaid, Proctor & Gamble, Panasonic, Starwood, Ticketmaster, U.S. Department of Defense, World Bank, and Yaskawa
Events ForeSee has sponsored
- JUMP 2011 London, 12 Oct 2011
- JUMP 2010, 13 Oct 2010
Press Releases from ForeSee
- ForeSee Announces Expanded UK Website Satisfaction Benchmarks, 27 Mar 2012
- npower Plans to Give Mobile Strategy a Full Charge With ForeSee, 9 Feb 2012
- Customer Satisfaction with Mobile Shopping on the Rise; Trails Satisfaction with Websites, 31 Jan 2012
- UK’s Best and Worst Named in ForeSee Christmas 2011 Online Retail Customer Satisfaction Index, 21 Dec 2011
Blog comments by ForeSee
- Seven best practice tips for mobile marketers, Eric Feinberg, 20 Apr 2012
