| Website | www.globalreviews.co.uk |
|---|---|
| Member Level | Silver |
| Company / Organization Type | Agency / Consultancy (Marketing) |
| Areas of Expertise | Multichannel Marketing, Online Surveys & Research, User Experience and Usability |
| Industry Focus | Education, Energy & Utilities, Financial Services, Telecommunications |
| Number of Staff | 31-60 |
| Date Established | 1st January 2000 |
Description
Global Reviews provides a competitive advantage to digital marketing teams in the UK through industry leading customer behaviour and customer experience research, evidence based best practice recommendations and KPIs that lead to increased revenues.
Our industry leading research solutions enable organisations to analyse how well their websites, mobile sites and mobile apps are performing against those of their direct competitors. More specifically, Global Reviews enables clients to understand:
• Who owns their customers?
• Where in the sales funnel they are losing customers and why?
• Which KPIs will have the greatest impact on conversions?
• The strength of the online customer experience compared to their competitors?
• How successful online customers are at achieving key tasks, as defined by the client?
• How they can improve their KPIs through evidence based best practice recommendations?
Global Reviews clients include Google, HSBC, Vodafone, Open University, SSE, LV, Bupa, Aviva and Travelodge.
