1. Anonymous

    11 June 2010 13:08pm

    Hi there,

    We are looking for a way to track mentions of our brands and products on forums, facebook, blogs, basically the whole web.

    We tried google alerts but it doesnt seem to capture everything, does anyone have any help or advice on how we can do this?

    Any info would be much appreciated.

    Thanks

  2. Nathan Fulwood Silver

    Creative Business Development Manager at Realise Digital

    14 June 2010 15:39pm

    Nathan Fulwood

    Hello Anonymous

    I'm sure you will get a number of people recommending a number of paid-for tools. Having not used any of these extensively, I'm going to stay out of that debate.

    However, there are a few free tools that I use that, while not perfect, do work well. Some can be more automated than others:

    Google Alerts - keep it running. While it isn't great at picking up within the social networks (Twitter and Facebook especially) it is good at Blogs and Site Comments

    Kurrently.com - I've just started using this to monitor brand mentions on Twitter and Facebook. It's seems to be working very well. Manual searches are free, and there's a monthly 'pay what you like' option if you want to subscribe to a feed.

    Twitter Advanced Search - set up your search, use some operators ("" & minuses) to refine them as much as possible, and then look for the RSS feed next to the results.

    Google Reader - use Reader to collate your feeds, and Star your comments to keep on top of the most relevant.

    There are several other tools, I'm sure - Boardreader, Social Mention, How Sociable... but I found that the tools above are the ones I keep returning to.

    I hope this helps.

    Nathan.

  3. Andrew Sutton Silver

    Digital Marketing Manager at Halfords

    18 June 2010 09:46am

    Andrew Sutton

    I'd recommend Raven - it doubles up as an SEO tool as well but will trawl the blogs etc for you also. Plus it's pretty cheap for what you get (don't worry I don't work for them just think their product is pretty good)

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