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Freelance Web Consultant at architxt.net
08 September 2008 15:52pm
Isn't it the responsibility of the user to be contactable? If she / he changes email address then she / he should update their information on e-consultancy.
My next comment is somewhat inspired by being in the middle of asia and appreciating the chaos around me that would give UK regulators multiple heart attacks (families of 4 on scooters, food stalls selling dumplings from the middle of the road, cockroaches, buildin workers not wearing hard hats, etc...)... don't worry too much about the finest of details 'cause it won't matter to anyone whether their data is stored in the UK or in the US. Users won't know the difference and I suspect the authorities don't really care.
Go for second-best practice and get the job done quicker and more cheaply.
Freelance Digital Specialist at Self Employed
08 September 2008 16:19pm
In BP we have suffered enormously from this problem when re-launching websites within our Interwoven set-up. A recent case -study / guide was written internally to advise our web community on this issue. I have summarised the key points below however I am happy to share the case study if anyone would like to read it.
10 considerations when upgrading your site to avoid traffic loss and SEO exclusion
1. Measure your web performance including website traffic and SEO ranking to be able to accurately understand the impact of site changes in the Search Engines.
2. Verify your website with the Search Engine to allow for greater control during periods of change.
3. Ensure that a ‘page not found’ error page template is available within both the new and old site.
4. Contact link partners inside and outside of the organisation.
5. Update Google, Yahoo and MSN with new sitemaps for faster indexing.
6. Ensure ‘Permanent’ redirects are placed on the old site to inform the search engines of the whereabouts of new content.
7. Inform 'Internal Search' of any site closures. (Useful for larger corporates)
8. Ensure legacy URL’s are re-pointed.
9. Consider Paid Search (PPC) as a means to ‘top up’ your Search presence until your natural listings improve.
10. Continually monitor, measure and tidy-up your links to regain your ranking.
In summary the key has been the permanent redirects as per the other threads today however don't overlook the community and in-bound links who will undoubtedly be linking to OLD urls. Inform as many as possible as soon as possible of the changes. Working with Google to force an early crawl also will help.
Regards Matt
On 09:52:38 11 August 2008 Ashley wrote:
Director at Watson Hall Ltd
09 September 2008 09:04am
Legal compliance isn't optional.
Colin Watson
Technical Director
Watson Hall Ltd for website security
Web Developer at Southwind Web Services
13 September 2008 05:51am
See this post at the Google Webmaster Central Blog, "Best practices when moving your site".http://googlewebmastercentral.blogspot.com/2008/04/best-practices-when-moving-your-site.html
Note their refences to use of Google's webmaster tools. In the past I've found that these tools are a real time saver when making major changes to a site.
Director at Watson Hall Ltd
16 September 2008 11:09am
Some additional comments on "safe harbor" and "opt in" in my Web Security, Usability and Design blog at:
Moving Web Hosting Offshore
http://www.clerkendweller.com/2008/9/16/Moving-Web-Hosting-Offshore
Regards
Colin Watson
Technical Director
Watson Hall Ltd for website security
Freelance Web Consultant at architxt.net
16 September 2008 14:29pm
You say...
"I believe storing the databases outside Europe is different to transferring it outside for processing - and I think users and members would maintain that too."
I'm not quite convinced about the second part. I would say that, as far as web sites are concerned, most users are not concerned at all where their personal info resides. Those who are concerned are aware that many UK sites are hosted abroad -- I have never come across anyone who hasn't used a site because he/she doesn't want their info to physically exist outside the UK.
As far as the first part of your statement is concerned, what you believe is... what you believe. What are the specific legal issues at hand?
Thanks for the quote on your blog ;) I was about to reply but then I had a look at your privacy policy and was a bit concerned about the following:
"When you give us personal data, those data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area (EEA). (Bear in mind that many countries outside the EEA do not adequately protect your rights as a data subject.)"
Also, there is no mention where your data is stored.
Technical Architect at Willis Group Services Ltd
16 September 2008 14:45pm
Quite a interesting conversation so far.
Two small points, I agree that processing is different than storage. However physically and in practice to process data it needs to be stored even if for a temporary amount of time. Therefore really processing is the same as storage. If anything storage means data stored in one place and processing could mean the data exist in multiple places due to multiple people processing data.
Second point I agree that people dont care that the data is stored outside the UK/EU within reason. I dont mind personally if data is stored within Uk or US and some countries within the EU. However some countries I would not trust confidential information to be stored in.
However what I prefer and what UK/EU legislation is are two different things.
Shane
www.punkyduck.com
On 14:29:13 16 September 2008 LawrenceLadomery wrote:
>You say...
>
>"I believe storing the databases outside Europe is
>different to transferring it outside for processing - and
>I think users and members would maintain that too."
>
>I'm not quite convinced about the second part. I would say
>that, as far as web sites are concerned, most users are
>not concerned at all where their personal info resides.
>Those who are concerned are aware that many UK sites are
>hosted abroad -- I have never come across anyone who
>hasn't used a site because he/she doesn't want their info
>to physically exist outside the UK.
>
>As far as the first part of your statement is concerned,
>what you believe is... what you believe. What are the
>specific legal issues at hand?
>
>Thanks for the quote on your blog ;) I was about to reply
>but then I had a look at your privacy policy and was a bit
>concerned about the following:
>
>"When you give us personal data, those data may be
>sent electronically to servers anywhere in the world and
>may be used, stored and processed anywhere in the world,
>including countries outside the European Economic Area
>(EEA). (Bear in mind that many countries outside the EEA
>do not adequately protect your rights as a data
>subject.)"
>
>Also, there is no mention where your data is stored.
Managing Director at Soap Recruitment Limited
16 September 2008 16:21pm
Once you've re-directed all of the old pages to the new pages it pays to take time to add the old pages to your disallowed list in your robots.txt file and then going into google's webmaster tools and removing them from its index. around two months after the site move.
Although this will see a drop in natural visitors at first as your old pages are dropped from the index, you'll find that the new pages get picked up far more quickly for your keywords although it doesn't seem to work very well with Yahoo.
Director at Watson Hall Ltd
16 September 2008 18:33pm
Thanks for the reply. The Information Commissioner's Notification Handbook:
http://www.ico.gov.uk/upload/documents/library/data_protection/detailed_specialist_guides/notification_handbook_final.pdf
defines "processing" on page 24 as:
"Obtaining, recording or holding data or carrying out any operation or set of operations on that data. Organising, storing, adapting and amending the data, retrieval, consultation and use of data; and disclosing and erasure or destruction of data. It is difficult to envisage any activity involving data that does not amount to processing."
but I'm not sure "processing" is being used with the same meaning in "transferred outside the European Economic Area for the purposes of processing". E-consultancy have stated "Your Personal Information is stored in our databases, which are located in the UK" and that's the issue now - you don't have to be this specific. One for the lawyers I think.
Colin Watson
Technical Director
Watson Hall Ltd for website security
Angel Investor / Entrepreneur at Misc.
21 October 2008 15:28pm
Are you sure you want to host it in the UK? You're better off having a UK server for optimising in Google UK results if that's where your market is.
Also - you're going to need to have a 301 redirect mapping plan to make sure everything is moved across correctly to the new domain.
Risky -yes - is it worth it for you?