Google AdWords vs Analytics conversion data reports
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Search Marketing Director at http://www.marketappeal.co.uk/
08 July 2008 13:55pm
I've noticed that there's usually a difference between the number of conversion reported by Google AdWords and the equivalent count in Google Analytics, despite the two accounts being fully integrated.
I've a theory to explain it as follows:
Google AdWords, in an attempt to maximise its apparent value, uses cookies to track conversions, meaning that it is able to attribute a sale to AdWords for several weeks to come, even if the customer finally returns via another channel.
For example, it's common for the conversion count for last month to continue to increase slowly for several weeks after. This can only be because people who first clicked on an AdWords ad last month have just returned to buy.
My understanding of Google Analytics however, is that it's set to 'last source wins' as standard i.e. if a customer first visits our site via Google AdWords, but then later returns via the natural listings, Google Analytics will attribute the sale to SEO, rather than to the PPC campaigns.
This would explain why AdWords reports more conversions than Google Analytics, despite similarities in their underlying technology, but are my assumptions correct?
Can any analytics specialists please confirm that this is how the tracking of these Google products works?
Thanks,
Anthony Sharot
SEOCompany Market Appeal
Senior Product Manager at brightsolid online publishing
21 July 2008 10:13am
I'd also be very interested to know if this is the case. Analytics definitely uses "last source wins" (and this is the number one flaw in the product IMHO) but Adwords could well be using cookies - if so, what is the duration?
Senior Product Manager at brightsolid online publishing
21 July 2008 10:13am
I'd also be very interested to know if this is the case. Analytics definitely uses "last source wins" (and this is the number one flaw in the product IMHO) but Adwords could well be using cookies - if so, what is the duration?
Search Marketing Director at http://www.marketappeal.co.uk/
21 July 2008 10:47am
AdWords cookies last 30 days apparently: http://adwords.google.com/support/bin/answer.py?hl=bs&answer=6349
Also, since writing my original post on conversion counting discrepancies, I've received confirmation theory from a Google Group admin that that is indeed how it works.
Thanks,
Anthony Sharot
Analytics Consultant
Director at Dolls House Emporium
28 July 2008 10:17am
The descrepancies are even greater if you consider what happens if you advertise off-line, or do email campaigns to your customer base.
Here's my findings http://www.e-consultancy.com/forum/110690-google-analytics-do-you-understand-your-numbers.html
IT manager at kylin communication inc.
02 February 2009 09:36am
i want to ask your optinion
is this a good news or bad news?
Bad News:
Imagine: if you are Adwords marketer,and running many PPC compaigns,but NOW everyone can see EXACTLY what keywords you are bidding on for your campaigns. Do you like it?
Good News:
But there are great news too, and it is that now you can see
exactly what your most successful competitors' keywords are.
See the video that explains how this new PPC Spy tool
works, and get it, is 100% FREE:
A FREE Plug-In for Firefox. Simply amazing.
It allows you to browse Google and view the AdWords keywords
of ANY AdWords advertiser!
Basically, it's a small file that gets installed into your
Web browser (i.e. Firefox).
When you do a Google search, the software automatically
places a "view keywords" button below every single AdWords
advertiser.
Click the "view keywords" button and really neat popup
window appears that not only shows you the keywords that
any AdWords advertiser is bidding on, but it also shows you
a TON of other information, like how much they're paying
per click and so on.
It's awesome.
Anyway, here is the link where you can download the
software, and it doesn't cost anything:
go see it
--> http://www.thetruthaboutgoogle.com/reviews/ppcspy.html