1. Anthony Sharot Silver

    Search Marketing Director at http://www.marketappeal.co.uk/

    08 July 2008 13:55pm

    Anthony Sharot

    I've noticed that there's usually a difference between the number of conversion reported by Google AdWords and the equivalent count in Google Analytics, despite the two accounts being fully integrated.

    I've a theory to explain it as follows:

    Google AdWords, in an attempt to maximise its apparent value, uses cookies to track conversions, meaning that it is able to attribute a sale to AdWords for several weeks to come, even if the customer finally returns via another channel.

    For example, it's common for the conversion count for last month to continue to increase slowly for several weeks after. This can only be because people who first clicked on an AdWords ad last month have just returned to buy.

    My understanding of Google Analytics however, is that it's set to 'last source wins' as standard i.e. if a customer first visits our site via Google AdWords, but then later returns via the natural listings, Google Analytics will attribute the sale to SEO, rather than to the PPC campaigns.

    This would explain why AdWords reports more conversions than Google Analytics, despite similarities in their underlying technology, but are my assumptions correct?

    Can any analytics specialists please confirm that this is how the tracking of these Google products works?

    Thanks,

    Anthony Sharot

    SEO
    Company Market Appeal

  2. Ian Tester Diamond

    Senior Product Manager at brightsolid online publishing

    21 July 2008 10:13am

    Ian Tester

    I'd also be very interested to know if this is the case. Analytics definitely uses "last source wins" (and this is the number one flaw in the product IMHO) but Adwords could well be using cookies - if so, what is the duration?

  3. Ian Tester Diamond

    Senior Product Manager at brightsolid online publishing

    21 July 2008 10:13am

    Ian Tester

    I'd also be very interested to know if this is the case. Analytics definitely uses "last source wins" (and this is the number one flaw in the product IMHO) but Adwords could well be using cookies - if so, what is the duration?

  4. Anthony Sharot Silver

    Search Marketing Director at http://www.marketappeal.co.uk/

    21 July 2008 10:47am

    Anthony Sharot

    AdWords cookies last 30 days apparently: http://adwords.google.com/support/bin/answer.py?hl=bs&answer=6349

    Also, since writing my original post on conversion counting discrepancies, I've received confirmation theory from  a Google Group admin that that is indeed how it works.

    Thanks,

    Anthony Sharot

    Analytics Consultant

     

  5. Colin Tilson

    Director at Dolls House Emporium

    28 July 2008 10:17am

    Avatar-blank-50x50

    The descrepancies are even greater if you consider what happens if you advertise off-line, or do email campaigns to your customer base.

    Here's my findings http://www.e-consultancy.com/forum/110690-google-analytics-do-you-understand-your-numbers.html

     

  6. Alex Vikki Bronze

    IT manager at kylin communication inc.

    02 February 2009 09:36am

    Avatar-blank-50x50

    i want to ask your optinion

    is this a good news or bad news?

    Bad News:
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    Good News:
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    exactly what your most successful competitors' keywords are.

    See the video that explains how this new PPC Spy tool
    works, and get it, is 100% FREE:

    A FREE Plug-In for Firefox. Simply amazing.

    It allows you to browse Google and view the AdWords keywords
    of ANY AdWords advertiser!

    Basically, it's a small file that gets installed into your
    Web browser (i.e. Firefox).

    When you do a Google search, the software automatically
    places a "view keywords" button below every single AdWords
    advertiser.

    Click the "view keywords" button and really neat popup
    window appears that not only shows you the keywords that
    any AdWords advertiser is bidding on, but it also shows you
    a TON of other information, like how much they're paying
    per click and so on.

    It's awesome.

    Anyway, here is the link where you can download the
    software, and it doesn't cost anything:

    go see it

    --> http://www.thetruthaboutgoogle.com/reviews/ppcspy.html

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