Web Development Director at ExpressMedia
15 February 2009 23:18pm
After 6 months chasing payments for web development and updates I am beginning to think our only option is to begin to remove the work that should have been paid for i.e. updates, stock photos, coding etc that our lcient has requests but which they refuse to pay for.
Is this a dangerous move or would we be within our rights under Intellectual Rights law?
We have the clients requests, their aknowledgement of our invoices but no acvtion on payments.
Any members with similar experience?
NB: Client is based outside the UK
Tech Reporter at Econsultancy
16 February 2009 03:57am
Sorry to hear about your situation, Graham.
I assume you're talking about a website? Do you host it? If so, I'd imagine that the client hasn't paid their hosting bill? If that's the case, they'd probably have no legitimate claim if you took their website down for non-payment of the hosting (at the very least).
I'm not an attorney so I can't give you legal advice and while I've been involved in similar situations, I've not been involved with them in the UK.
Going forward, however, I can tell you some ways that I've avoided having to deal with a single deadbeat client for years:
Hope this is of some use to you. Good luck!
Web Manager at Stoneridge Electronics
16 February 2009 13:46pm
Sorry to hear this, totally agree with Patricio, all good comments. Experience from my previous agency life where we had the same situation:
- Written warning in both email and letter form (signed for if possible) that we would remove the site within 7 days of date of letter unless payment in full was received
- same again 3 days before the deadline, warning that deadline was 72 hours away.
- same again on day of removal, stating why website had been removed.
The legal boys were clear that we had to make sure all letters were to be signed for then you have a record that they received the warnings but still didn't pay.
We also had this written into every contract so it was pretty clear what would happen if etc etc.
Only had to do it once, and it worked - money arrived in the bank 24 hours before we were due to take the site down. Legally it's a tough one but if you give plenty of warning you're in a better position than if you just remove it today.
Usability Specialist at Freelance
05 March 2009 13:28pm
Pu this into their stylesheet
That should get their attention.
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