1. Catherine Smyth Silver

    Director at Fatflatfish Ltd

    16 October 2008 07:50am

    Catherine Smyth

    Does anyone have any thoughts (or data would be more interesting) on homepage design which favours a single large brand image (http://www.phase-eight.co.uk/) or a more is more approach (topshop.com).

    Are the single image homepages the flash intros of the past?
    Does having a single image mean you have to update that image frequently or suffer increased homepage bounce?
    Is a single homepage image better for a luxury brand?

    I'd be really interested to hear your thoughts.

  2. dan barker

    E-Business Consultant at Dan Barker

    16 October 2008 12:18pm

    dan barker

    hi, Catherine, I think it very much depends on the site & what you're trying to do. If your business wants to push one single product, then it makes sense to feature that most heavily.

    A popular middle road is the 'rotating' image. ie. one big image that changes every 10 seconds or so.

  3. Denis Kondopoulos

    Technical Project Manager (MBA, MBCS, CITP, CEng) at Naxtech.com

    16 October 2008 13:30pm

    Denis Kondopoulos

    I believe there is no right or wrong answer to this.  It depends on many things but I'd start from your existing marketing plans.  Because whatever you do online it's good that it is in line with what you do offline too so that you give out a strong single message.

    I hope this helps.

    regards,

    Denis
    www.naxtech.com

  4. Eran Ben Sabat

    MD at Runinsight.co.uk

    16 October 2008 13:58pm

    Eran Ben Sabat

    Hi Catherine,

    I would let your target audience decide what works for them.
    If you have enough traffic I would A/B test the landing page to see what converts and what not.

    I hope this helps.

  5. David Iwanow

    SEO Manager at Amnesia Razorfish

    18 October 2008 07:48am

    David Iwanow

    Catherine,


    I think that a larger single image for your main product such as Toyota would have cars, also with smaller relevant images such as finance, spare parts, company information would be the best practice. One large single image would be a waste as it can never be perfectly matched and may increase bounce rates

    You can also use google analytics to run a/b testing with a single image vs multiple calls to action, there are also tools that you can generate activity heat maps to see how users interact.

    thank you

  6. Catherine Smyth Silver

    Director at Fatflatfish Ltd

    18 October 2008 09:56am

    Catherine Smyth

    Thanks all,

    I agree A/B testing is great but in these testing times for retail ecommerce it is hard to justify such a big experiment on the landing page of the site. 

    Does anyone have any data for how adding a splash homepage like the Reiss website (http://www.reiss.co.uk/gb-en/) with its big landing page and no direct access to products from the homepage compares to a page like the one David describes?

    Also - does anyone know the average conversion rate for a retail (specifically fashion) website?

    Ta

    On 07:48:15 18 October 2008 DavidIwanow wrote:

    Catherine,


    I think that a larger single image for your main product such as Toyota would have cars, also with smaller relevant images such as finance, spare parts, company information would be the best practice. One large single image would be a waste as it can never be perfectly matched and may increase bounce rates

    You can also use google analytics to run a/b testing with a single image vs multiple calls to action, there are also tools that you can generate activity heat maps to see how users interact.

    thank you

  7. James Gurd Silver

    Owner at Digital Juggler

    19 October 2008 19:34pm

    James Gurd

    Hi Catherine

    I do like to be devil's advocate so here goes....

    In the current climate, surely you can't afford not to test? A landing page is important - if it's not working, why stick to the fomat? If your bounce rate on the homepage is low and customers are finding what they want effectively, then perhaps you're right. However, sensible testing can help to improve on what you've got. The reality with A/B is that you can test over a small period of time, so if any particular treatment is putting people off, you can remove it and focus on the stronger treaments. My belief in testing comes from having made mistakes by ignoring it in the past.

    Good luck with whatever you decide.

  8. James Gurd Silver

    Owner at Digital Juggler

    19 October 2008 19:37pm

    James Gurd

    Sorry forget to add the info about conversion rates.

    The UK average is between 1 and 3% - for fashion i would expect around 1.5 to 2% but it is hard to know because this does vary between brands dependent on your customer demographic, ASP, product range etc. Some niche brands will get conversion rates over 3% but if you have a reasonable size site (£1m+) then anywhere between 1 and 3% is acceptable.

    thanks

    james

  9. Amanda Wright

    Business Development Director at Pyott

    20 October 2008 11:03am

    Amanda Wright

    Hi Catherine
    You are right, luxury brands do tend to use the single image - especially in fashion - to reflect their 'story' for the season. Everything in the season is informed by the one story so you can lead with one defining image. Retailers like Top Shop will have multiple fashion stories for the season, so they need to use the homepage to provide a window to each of those stories. However, I think you can have a premium proposition and still do a multiple home page, providing it makes sense of your range. However, if you're doing a single image homepage you will need to be investing in photography (we can help with this).

  10. Ally Manock

    Head of Digital Strategy, Planning & Insight at Brass Agency

    22 October 2008 10:56am

    Ally Manock

    Hi Catherine

    I also agree with this advice...it's always better to test if you are not sure and then go forwards with the right solution. It needn't be expensive and will be worth it.

    Good luck!

    Ally Manock

    Swamp Digital Marketing Agency
    Internet Marketing Strategy Blog
     

    On 19:34:52 19 October 2008 JamesGurde-inbusiness wrote:

    Hi Catherine

    I do like to be devil's advocate so here goes....

    In the current climate, surely you can't afford not to test? A landing page is important - if it's not working, why stick to the fomat? If your bounce rate on the homepage is low and customers are finding what they want effectively, then perhaps you're right. However, sensible testing can help to improve on what you've got. The reality with A/B is that you can test over a small period of time, so if any particular treatment is putting people off, you can remove it and focus on the stronger treaments. My belief in testing comes from having made mistakes by ignoring it in the past.

    Good luck with whatever you decide.

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