A tougher line on ROI
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Partner at Philip Atherton
24 June 2004 11:43am
According to Webservice Pipeline (http://www.webservicespipeline.com/22100099, companies are using highly complex ROI measures for their IT spends. Citibank is cited as an example where the shift is from measuring the returns to maximizing them. Long article but with some interesting trends.
Philip Atherton
Fndr at Majestic12.co.uk
24 June 2004 16:01pm
If you can't measure then how can you be sure that you are not maximising some kind of dead end with a big brick ceiling just high enough to hit after you start project?
To me that "maximising" sounds more along the lines of fine-tuning of a project, but it would certainly be good to know that project has got underlieing positive ROI.
That process of maximisation might not be cheap either - internal and external resources could have been used on something more productive.