Head of E-commerce at DUO
07 August 2007 13:49pm
I have been asked by our customer services team to research current guidelines / rules / best practice on marketing permissions questions.
i.e. when a customer calls up, should we be asking the question "would you like to receive marketing communications from us?" and then unsubscribing them if they say "no" - or is it OK / best practice to just not ask the question?
thanks for your help!
Head of Digital at Lab Lateral
11 January 2011 10:14am
bump this. Same question asked.
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