1. Daff Wilmott

    Senior Editor at Cimex Media

    12 July 2006 11:31am

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    We've gained really positive feedback from clients looking to outsource the management of content on their website.

    As well as eliminating the employment costs of full time editorial staff, our value is in our ability to provide accessible, targeted and accurate content 24/7 - on a regular or ad hoc basis.

    But I think we could do more.

    I'd like to ask the board - what would you look for in a content management agency?

    indeed, take a step back: would you outsource your content production / management to an external agency in the first place ? If not, why not? What would change your mind? Is it just cost, or is it handing over production to an external organisation? Any other barriers?

  2. Jon Bovard Gold

    Director of eCommerce at A well known Telco

    12 July 2006 16:31pm

    Jon Bovard

    References, references, references. In that order.

    Oh and I mean references that you go and find yourself, dont ask the vendor to give you references. Thats just pointless.

    jon

  3. Daff Wilmott

    Senior Editor at Cimex Media

    12 July 2006 17:11pm

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    So - assuming we fill our initial sales emails / letters with testemonials, case studies and genuinely positive feedback we've had from clients, and readers of a client's content - we'll get lots of business?

    I'd have said a) cost and b) a lack of understanding on what good content can deliver were the main barriers to taking up web content and copywriting services.

    If all clients feel this way, we should be in good shape.

  4. Robin Smith

    Business Development Manager at Auros

    17 July 2006 09:44am

    Robin Smith

    The simple answer is no, i do not see this as a valid business model.  The point of effective content management is to delegate ownership of creation / management of content to business unit experts (away from IT)... not outsource to a 3rd party

    On 11:31:41 12 July 2006 obiwan wrote:

    We've gained really positive feedback from clients looking to outsource the management of content on their website.

    As well as eliminating the employment costs of full time editorial staff, our value is in our ability to provide accessible, targeted and accurate content 24/7 - on a regular or ad hoc basis.

    But I think we could do more.

    I'd like to ask the board - what would you look for in a content management agency?

    indeed, take a step back: would you outsource your content production / management to an external agency in the first place ? If not, why not? What would change your mind? Is it just cost, or is it handing over production to an external organisation? Any other barriers?

  5. emili jones

    ram teck

    18 July 2006 12:50pm

    emili jones

    Well. This is true for all  type of E-commerce and on line business.
    http://www.dot-ecoms.com/
    http://www.1ops.com/

    On 09:44:47 17 July 2006 robinsmith wrote:

    The simple answer is no, i do not see this as a valid business model.  The point of effective content management is to delegate ownership of creation / management of content to business unit experts (away from IT)... not outsource to a 3rd party

    On 11:31:41 12 July 2006 obiwan wrote:

    We've gained really positive feedback from clients looking to outsource the management of content on their website.

    As well as eliminating the employment costs of full time editorial staff, our value is in our ability to provide accessible, targeted and accurate content 24/7 - on a regular or ad hoc basis.

    But I think we could do more.

    I'd like to ask the board - what would you look for in a content management agency?

    indeed, take a step back: would you outsource your content production / management to an external agency in the first place ? If not, why not? What would change your mind? Is it just cost, or is it handing over production to an external organisation? Any other barriers?

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