Recommended reports
Reducing Customer Struggle 2012
The Reducing Customer Struggle report, published by Econsultancy in association with Tealeaf, looks in-depth at the extent to which companies understand the overall online customer experience and the approaches or types of technology they use to identify issues and remedy them. The study also looks at which customer channels are most relevant for organizations and the relationship between online and offline business teams.
Student at Kings College London
16 January 2001 21:29pm
I am a student investigating the possibilities of developing an online, automated inventory management system that requires minimal human input and would like to know whether anyone can help me by providing information regarding the inventory management procedures of corporate companies. Also I require information on the ways in which companies are utilising the Internet to improve the efficiency of their operations. Any help will be appreciated.