Recommended reports
Usability & User Experience Business Case
Need to convince your boss that investment in user experience is right for your company? Want to be sure you spend your budget in the best possible way? Our Business Case can help by providing research, tips and information from the experts.
Alternatively, see our User Experience Buyer's Guide 2011 or Usability and User Experience: A Beginner's Guide.
Creative Director at Agenda Solutions
22 February 2001 13:07pm
Remember when it was ‘fact’ that nothing should be further than 3 clicks away - fine for a while, but then how did we square that with 7 plus/minus 2? We could only go three levels deep but mustn’t have more than 7 (or was it 5, or 9?) links in the nav bar - Guideline dogma as it’s called in a good article on usability fundamentalism at http://www.system-concepts.com/articles/smartypants.html .
For interface designers (of all disciplines) who have found ourselves hurtling by necessity towards User Centred Design its a good lesson in healthy scepticism, humility and the need for iterative design processes. After all if usability is a science then there are no facts, a concept seemingly lost on self-styled gurus:
"What are facts but compromises? A fact merely marks the point where we have agreed to let investigation cease." Anonymous