looking for email technology

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Joe Murray
Director at WorldStores

21 September 2007 09:17am

Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send
1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.
Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.
we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.
Any ideas, solutions?
Adam Noakes
Business Development Manager at Free Rein

21 September 2007 10:31am

Hello,

My name is Adam and i work for an Internet Solutions company called Free Rein.

Im sure there is something we can do for you on this matter.

Our system allows heavy personalisation on each email right down to the content. Breakdown reports allow you to gauge response and information at campaign and individual level allow you to monitor in great detail.

Please feel free to drop me an to discuss more.

Thanks,

Adam ( www.free-rein.net )

On 09:17:15 21 September 2007 joem wrote:

Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send

1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.

Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.

we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.

Any ideas, solutions?
Gavin John Gold
CEO at StoneShot Ltd

21 September 2007 10:40am

Hi Joe,

Not sure what happened to my last post, but…

It sounds like you have an email solution integrated into your ordering system, so I’d suggest looking at why you have poor delivery rates rather than looking at alternatives. Vertical Response are giving you a pretty good rate at £4 CPM. You could find someone cheaper would you see the back of your deliverability issues and get integration?

I’d be interested to hear how you get on.

Best regards,
Gavin
Sean Duffy
Principal Email Marketing Consultant at Emailcenter UK

21 September 2007 17:08pm

Hi Joe,
We have a couple of options for you. I am happy to email you a quote and some more details. Just drop me a line at sean.duffy@emailcenteruk.com and I will pop it over by return to you.
Our solution is used by over 400 UK organisations so it is fairly well established.
Regards
Sean Duffy
Emailcenter UK
On 09:17:15 21 September 2007 joem wrote:
Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send

1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.

Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.

we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.

Any ideas, solutions?
James Moore
SCL

21 September 2007 19:35pm

On 09:17:15 21 September 2007 joem wrote:

Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send

1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.

Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.

we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.

Any ideas, solutions?

Hi, The service we run is MarketMailer.co.uk and it seems that this development should be relatively straightforward. As I understand it you require the ordering correspondence to be fed to (say ) the MarketMailer back end and those then dispatched as emails in batches. We can certainly dramatically improve the deliverability of those (and the administration of those few that don't succeed). Also we would be able to offer you a better volume price than you currently receive.
Please email me (James@scl.co.uk). I look forward to providing you with a quote and a solution.
Regards
Jonathan Davey
Director at LiaiseOnline Limited

21 September 2007 22:21pm

We work with a couple of systems... one based on cost per email, the other on the database size... so sending 4 email per month would be signifcantly cheaper.

Talk to me during UK office hours - Jon - 01753 852904.
Paul Crabtree
Director at Velo//

22 September 2007 17:43pm

Hi Joe

Your requirements sound very similar to those of a number of our existing clients. If you pass me your contact details on , I'll give you a shout and give you an overview.

You can find out a little more about Adestra at www.adestra.co.uk . we provide email solutions for a considerable number of UK companies including BBC Worldwide, London Syphony Orchestra, RM and Oxford University Press amongst many more.

I look forward to hearing from you

Paul

On 17:08:18 21 September 2007 SeanDuffy wrote:

Hi Joe,
We have a couple of options for you. I am happy to email you a quote and some more details. Just drop me a line at sean.duffy@emailcenteruk.com and I will pop it over by return to you.
Our solution is used by over 400 UK organisations so it is fairly well established.

Regards

Sean Duffy
Emailcenter UK

On 09:17:15 21 September 2007 joem wrote:

Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send

1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.

Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.

we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.

Any ideas, solutions?
Alex Abbott Enterprise
Area Sales Manager at Responsys

24 September 2007 11:57am

Hi Joe,
CheetahMail provide email marketing solutions for some well established eTailers / Retailers, one of which is HMV where we've helped increase revenue by some 600% by implementing a transactional communications programme. I'd welcome the opportunity to tell you a little more about us and explore whether CheetahMail can help you overcome your email delivery challenge and at the same time help you achieve your email marketing goals.
My email is aabbott@cheetahmail.co.uk and my phone number is 01932 268694.
I hope to hear from you.
Best regards,
Alex Abbott
www.cheetahmail.co.uk
On 17:43:58 22 September 2007 PaulCrabtreeAdestra wrote:

Hi Joe

Your requirements sound very similar to those of a number of our existing clients. If you pass me your contact details on , I'll give you a shout and give you an overview.

You can find out a little more about Adestra at www.adestra.co.uk . we provide email solutions for a considerable number of UK companies including BBC Worldwide, London Syphony Orchestra, RM and Oxford University Press amongst many more.

I look forward to hearing from you

Paul

On 17:08:18 21 September 2007 SeanDuffy wrote:

Hi Joe,
We have a couple of options for you. I am happy to email you a quote and some more details. Just drop me a line at sean.duffy@emailcenteruk.com and I will pop it over by return to you.
Our solution is used by over 400 UK organisations so it is fairly well established.

Regards

Sean Duffy
Emailcenter UK

On 09:17:15 21 September 2007 joem wrote:

Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send

1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.

Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.

we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.

Any ideas, solutions?
Chris Byrne
CEO at Sensorpro.net

24 September 2007 12:53pm

Joe

That's an Impressive portfolio and looks great. It seems to me that you are at the highend volume-wise so it may be time to consider an inhouse solution. That way you pay one licence fee and never pay monthly email fee's again. Our solution, Spinnakerpro, gives you the best of both worlds since you can run hosted mode and then switch over to licensed mode whenever you like. You will also get the benefit of improved deliverability (your own IP address for starters) and our Sensorpro solution for online forms and smart autoresponders. Leading retailers like House of Frasier and Brown Thomas have made the move to Spinnakerpro. Our R&D team is based in Ireland so we can react quickly to any new challenge you might set us.

Chris Byrne CEO

Main +353 61 234500
Direct +353 61 234505
www.spinnakerpro.com
www.sensorpro.net
Dean Miller
Sales Manager, EMEA at Responsys

24 September 2007 15:23pm

Dear Joe,

My name is Dean Miller, I work for an organisation called Red Eye International Ltd (www.redeye.com).

Red Eye provides online behavioural marketing and analysis to increase prospect acquisition, improve web site conversion rates and enhance repeat sales.

Over the past 10 years we have developed our own in house systems for email marketing, web site analytics and website usability / accessibility.

I'm confident that our solutions would meet your organisations needs. Please let me know if you are interested in discussing our what we can offer in more detail, my email address is and my direct line is 01908 340904.

Best regards,

Dean Miller.

On 09:17:15 21 September 2007 joem wrote:

Further to the related thread about "how long to send 42,000 emails"..
I'm looking for a mailing solution that will, cost effectively, allow us to send

1) all our customer ordering correspondence (we are getting a large amount of undelivered mail - and when this is order confirmations it creates havoc)
2) marketing email (opt-ins) - probably 500,000-1m a month in HTML.

Currently we're using the solutions built onto our web front ends for the order confirmations, and Vertical Response for the marketing. VR is proving expensive at over £1,000 per mailshot to our customer base of 250k.

we'll need to be able to prepare the communications away from this tool, and then pass them to the tool to do the sending. the priority is that the emails arrive, and that we're not paying through the nose.

Any ideas, solutions?