new style banner ads (usability perspective)
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Senior Usability Engineer at new media
06 February 2001 15:23pm
Hey All
I thought I'd draw your attention to a very clever new method of banner advertising introduced on the cnet.com site.
Although from a usability perspective I feel it is my duty to talk about the power of visual attention, the intrusiveness of this medium, task-orientated behaviour... yada... yada, I wont! Well maybe a little. I know some of you were probably expecting me to say “oh my god - a flash ad, get rid of it”, but I have to admit that this is a great improvement upon the traditional 'click here and I'll take you to a completely different site and help you get completely lost' method. This new method is much closer to a 'hey look at this - have a look and then get back to what you were reading about’ approach. Although it is still intrusive and still draws users attention away from their original task, it doesn't have disastrous effects when the user wants to get back to their original task.
Take a look :
http://news.cnet.com/news/0-1003-200-4699393.html?tag=cd_mh
Although this is a great improvement on standard banner ads we would point out a couple of things to consider:
- what is being advertised should be relevant to the scope of the site – attempt to make the ad related to the user’s needs and the task they are performing at that time.
- adverts like this should consider animation very carefully as this is predetermined to disrupt user’s attention. If a decision is made to go with animation, then we would suggest that the animation stops after a short while as users will notice it straight away. If they make a decision to ignore the ad, it would be better not to push the point. Similarly, once the advert has been explored any animation should cease.
- important content such as navigation links, legal information and so on would be better placed away from the ad as people do suffer from banner blindness – a condition whereby users tend to assume that anything big, bold, animated, colourful etc. is an advert and attempt to focus on other areas of the screen. For example, in one study – only 23% of users recalled an advertisement, and only 17% recalled the ad and the company name, which leaves 60% of users who recalled nothing.
- the ad should be placed nearer the bottom of the page or wherever the user is allowed to finish what he/she came to that page to do before being drawn into the ad/ This supports the view that they will be much more susceptible to the lure of more information when they have completed their task or at least completed a small part of the overall task.
Gerant at Netdefinition SARL
13 March 2001 16:55pm
Have a look, too, at the Motley Fool's homepage. There's an internal ad re ISA investments that uses a 'scratchcard'-type technique. You scroll over it and it 'scratches' away to reveal the ad or notice below. Maybe I'm just simple, but I had great fun playing around - trying to spoof it. Bottom line is I noticed it - and even went off to e-consultancy to comment about it. More of this type of thing must surely be the way forward for online advertisers.
Sam
On 15:23:25 6 February 2001 damian wrote:
>Hey All
>
>I thought I'd draw your attention to a very clever new
>method of banner advertising introduced on the cnet.com
>site.
>
>Although from a usability perspective I feel it is my duty
>to talk about the power of visual attention, the
>intrusiveness of this medium, task-orientated behaviour...
>yada... yada, I wont! Well maybe a little. I know some of
>you were probably expecting me to say “oh my god - a
>flash ad, get rid of it”, but I have to admit that
>this is a great improvement upon the traditional 'click
>here and I'll take you to a completely different site and
>help you get completely lost' method. This new method is
>much closer to a 'hey look at this - have a look and then
>get back to what you were reading about’ approach.
>Although it is still intrusive and still draws users
>attention away from their original task, it doesn't have
>disastrous effects when the user wants to get back to
>their original task.
>
>Take a look :
>http://news.cnet.com/news/0-1003-200-
>4699393.html?tag=cd_mh
>
>Although this is a great improvement on standard banner
>ads we would point out a couple of things to consider:
>
>- what is being advertised should be relevant to the scope
>of the site – attempt to make the ad related to the
>user’s needs and the task they are performing at
>that time.
>
>- adverts like this should consider animation very
>carefully as this is predetermined to disrupt user’s
>attention. If a decision is made to go with animation,
>then we would suggest that the animation stops after a
>short while as users will notice it straight away. If they
>make a decision to ignore the ad, it would be better not
>to push the point. Similarly, once the advert has been
>explored any animation should cease.
>
>- important content such as navigation links, legal
>information and so on would be better placed away from the
>ad as people do suffer from banner blindness – a
>condition whereby users tend to assume that anything big,
>bold, animated, colourful etc. is an advert and attempt to
>focus on other areas of the screen. For example, in one
>study – only 23% of users recalled an advertisement,
>and only 17% recalled the ad and the company name, which
>leaves 60% of users who recalled nothing.
>
>
>- the ad should be placed nearer the bottom of the page or
>wherever the user is allowed to finish what he/she came to
>that page to do before being drawn into the ad/ This
>supports the view that they will be much more susceptible
>to the lure of more information when they have completed
>their task or at least completed a small part of the
>overall task.