Online Survey Tools
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CEO at Econsultancy
08 July 2003 17:35pm
Anyone got any recommendations / thoughts on Online Survey Tools / Services? We're looking for one currently.
I came across an excellent free evaluation and guide on this very topic at http://www.npowerny.org/tools/onlinesurveytools.htm - though it is hard to tell how current the information is.
The tools/services looked at there included:
More detailed profiles:
• Create Survey - www.createsurvey.com
• Custom Web Surveys - www.customwebsurveys.com
• Hosted Survey - www.hostedsurvey.com
• Insiteful Surveys - www.insitefulsurveys.com
• Net Reflector - www.netreflector.com
• Super Survey - www.supersurvey.com
• Survey Monkey - www.surveymonkey.com
• Zoomerang - www.zoomerang.com
Referenced Only:
• Advanced Online Surveys - www.advanced-online-surveys.com
• Cool Surveys - www.coolsurveys.com
• Custom Insight - www.custominsight.com
• Inquisite - www.inquisite.com
• Nooro- www.nooro.com
• Question Builder - www.questionbuilder.com
• Quick Sense - www.quicksense.com
• Survey Anywhere - www.surveyanywhere.com
• Survey Connect - www.surveyconnect.com
• Survey Gold – http://surveygold.com
• Survey Heaven - www.surveyheaven.com
• Survey Pro - www.surveypro.com
• Survey Site - www.surveysite.com
• Survey Solutions XP Professional - www.perseus.com
• Survey Suite - www.surveysuite.com
• Survey System - www.surveysystem.com
• Survey Tracker - www.surveytracker.com
• Survey View – www.surveyview.com
• Survey Writer - www.surveywriter.com
• Survey Z - www.surveyz.com
• Web Surveyor – www.websurveyor.com
Any pointers / real experience and feedback welcome.
Ashley
ceo at mbites media
08 July 2003 17:46pm
It depends on what you're after. Many of these tools allow you to conduct short surveys of about 20 questions before asking you to pay up for the 'gold' service - which is often pretty expensive. Having tried using one myself, I found most things I needed to know were answered in under 20, but if its a 'one-shot' survey which you do rarely, getting as much detail as possible can be very helpful.
CEO at Econsultancy
08 July 2003 17:52pm
I'm looking for something pretty comprehensive and don't mind paying for it. It must be robust, reliable, able to handle more complex form elements (drop downs, text areas, IF / THEN etc.).
Not too bothered about detailed analytics and reporting as we'd do that offline - we absolutely MUST be able to get the raw data out easily though.
I'm think of using it for occasional surveys. More specifically, we are going to be doing a New Media Rate Card Survey and are wondering whether to just build the thing ourselves (not that complex but time nonetheless) or use one of these tools if someone else has done a good enough job.
Ashley
Director at Skywire
09 July 2003 09:21am
Ashley
The lead product in this space a while back was Quancept web, who's parent company Quantime was bought by SPSS. It provides all of the features you need, as well as raw data output and analytical tools should you need them.
Not sure on pricing as it was aimed at research agencies (NOP, Milward Brown etc.) however I think they do an ASP version or cheap small user version.
Have a look at http://www.spss.com/spssmr/online/demo.htm
Alex
On 17:52:53 8 July 2003 Ashley wrote:
>I'm looking for something pretty comprehensive and don't
>mind paying for it. It must be robust, reliable, able to
>handle more complex form elements (drop downs, text areas,
>IF / THEN etc.).
Digital Marketing Consultant, Trainer, Author and Speaker at SmartInsights.com
10 July 2003 15:57pm
Confirmit (http://www.confirmit.com) is another leading product used by a number of corporates - Egg, Virgin.net, Microsoft, etc.
Country Manager at SteelTorch
15 July 2003 11:35am
On 15:57:01 10 July 2003 dchaffey wrote:
>Confirmit (http://www.confirmit.com) is another leading
>product used by a number of corporates - Egg, Virgin.net,
>Microsoft, etc.
You could try http://www.iperceptions.com
+44 (0)7734 700034
President at Performance Drivers, Inc.
16 July 2003 22:40pm
These survey tools seem OK but lack the depth of reporting that I think could be an excellent opportunity for you. Performance Drivers (www.PerformanceDrivers.com) does an excellent job of capturing the survey and providing some amazing ways of filtering the data so that you can get the most out of it (in real time)
Moreover, if you have their LifeLine web analytics service, the two would work together to provide ways of analyzing web behaviors by segment. If you want to gain the most learning from your survey, check it out - and then call for consultation.
On 17:35:46 8 July 2003 Ashley wrote:
>Anyone got any recommendations / thoughts on Online Survey
>Tools / Services? We're looking for one currently.
>
>I came across an excellent free evaluation and guide on
>this very topic at http://www.npowerny.org/tools/onlinesur-
>veytools.htm - though it is hard to tell how current the
>information is.
>
>The tools/services looked at there included:
>
>More detailed profiles:
>• Create Survey - www.createsurvey.com
>• Custom Web Surveys - www.customwebsurveys.com
>• Hosted Survey - www.hostedsurvey.com
>• Insiteful Surveys - www.insitefulsurveys.com
>• Net Reflector - www.netreflector.com
>• Super Survey - www.supersurvey.com
>• Survey Monkey - www.surveymonkey.com
>• Zoomerang - www.zoomerang.com
>
>Referenced Only:
>• Advanced Online Surveys -
>www.advanced-online-surveys.com
>• Cool Surveys - www.coolsurveys.com
>• Custom Insight - www.custominsight.com
>• Inquisite - www.inquisite.com
>• Nooro- www.nooro.com
>• Question Builder - www.questionbuilder.com
>• Quick Sense - www.quicksense.com
>• Survey Anywhere - www.surveyanywhere.com
>• Survey Connect - www.surveyconnect.com
>• Survey Gold – http://surveygold.com
>• Survey Heaven - www.surveyheaven.com
>• Survey Pro - www.surveypro.com
>• Survey Site - www.surveysite.com
>• Survey Solutions XP Professional - www.perseus.com
>• Survey Suite - www.surveysuite.com
>• Survey System - www.surveysystem.com
>• Survey Tracker - www.surveytracker.com
>• Survey View – www.surveyview.com
>• Survey Writer - www.surveywriter.com
>• Survey Z - www.surveyz.com
>• Web Surveyor – www.websurveyor.com
>
>Any pointers / real experience and feedback welcome.
>
>Ashley
VP of Business Development at SurveyWriter.com, Inc.
17 July 2003 12:33pm
Hi Ashley,
SurveyWriter is a pure ASP if that matters to you. It has comprehensive and powerful question development tools designed for professional market researchers. It also has custom crosstab reporting package. For more information, check out this month's Quirks Market Research Review for software reviews written by Tim Macer. The whole edition is devoted to Online Research.
Paul Vriend
Director of Analytical Consulting at Foviance
22 July 2003 11:42am
Ashley,
I implemented Confirmit when at QXL, we used it for all our survey work across Europe. Basically it's an "industrial strength" market research tool and can do all of the things that you would expect and that you mention.
Data can either be reported online or can be exported into Excel, SPSS etc. Of you want more detail, give me a shout.
Neil
Business Development Director at iPerceptions
25 July 2003 09:46am
Ashley,
a colleague has brought your message to my attention as I represent iperceptions, a canadian company that offers a Unique solution that incoporates the survey to profile and segment site visitors in real time. We also eable the use of online tools to look at the different groups of users experiences, preferences and intentions to enable you to reciprically match your customers to your products and solutions.
We have an established client list www.iperceptions.com gives all there relevent details.
Please let me know if you are interested in knowing why we are succesful and have sustained a 96% clinet repeat rate.
Regards
mark Lambert