1. Craig Neilson

    Direct Marketing Executive at Call Centre Technology

    02 August 2007 12:45pm

    Craig Neilson

    Hi All

    I am having a major issue when it comes to redirected our pages to the new url. Back in June 2005, we changed our company url from http://www.callct.co.uk to http://www.cctonline.co.uk.

    Since then I have been trying to find out a way to make sure our visitors are directed to the correct url. I have come across a few issues and I was wondering if anyone could point me in the right direction:

    1) Some of our pages in Google come up as www.callct.co.uk and some come up as www.cctonline.co.uk. The pages appear under both url's, but Google only shows one or the other. Obviously, we would like it to appear under the new url, or indeed redirect them to the same page but under the new url. For example, if people click on www.callct.co.uk/site/privacy.asp, we would want them to go to www.cctonline.co.uk/site/privacy.asp automatically. Has anyone come across this issue? Is this something that can be easily rectified?

    2) Only the new pages we publish appear under the new url in google, the old ones don't! We have a legacy CMS solution (about 5 years old) which we use. I'm not sure how we can get the new pages up on Google. Again, does anyone have any insight?

    Any help people can give would be much appreciated. This is an issue that has been dragging on for what seems like forever!!

    Craig

  2. Anthony Sharot Silver

    Search Marketing Director at http://www.marketappeal.co.uk/

    02 August 2007 17:39pm

    Anthony Sharot

    Hi Craig

    You didn't say how you tried to redirect the traffic to the new site.

    The best approach is to use permanent "301" redirects, as these are search engine friendly, and will transfer both traffic and PageRank to your new pages.

    They should, ideally, be set up on an individual basis from each old page to the new one, not just dumping all the old pages' traffic onto your homepage.

    Also, Google appears to like a delay to be added, along with some text on the original page equivalent to "you will be redirected in 5 seconds - if that doesn't work please click here..."

    See how they redirect this page: https://adwords.google.com/select/KeywordSandbox

    to this one:
    https://adwords.google.com/select/KeywordToolExternal for example.

    This will also prevent Google from indexing your pages' content twice, and risking duplicate content penalties as a result.

    You should also ensure that your sitemaps (visible and .xml) have all been updated.

    (If your new pages hadn't been up so long, I would suggest refreshing them with your old urls first, so that the search engines find your old pages with the redirects, then update them with the new urls and refresh (i.e. ping) Google again to let it know that they have changed. This way it will notice all of your redirects in the shortest time possible.)

    Has this helped?

    Anthony Sharot

    www.marketappeal.co.uk

  3. dan barker Bronze

    E-Business Consultant at Dan Barker

    03 August 2007 00:05am

    dan barker

    hi, Craig,

    Anthony's advice is great. I would take his first suggestion (301 redirect) rather than the second (meta refreshes) as that will consolidate your link equity. In layman's terms: google thinks you have 2 sites - it trusts one 'a little bit' & one 'a little bit more'. Taking Anthony's second suggestion would mean it still only trusted your new site 'a bit'. Taking his first means it will lump both of those bits of trust together & your rankings should increase.

    Here's a page explaining the technical side of 301 redirects on a whole bunch of different platforms:

    http://www.webconfs.com/how-to-redirect-a-webpage.php

    I hope that's useful,

    daniel

  4. Craig Neilson

    Direct Marketing Executive at Call Centre Technology

    03 August 2007 08:36am

    Craig Neilson

    Hi Anthony

    Thanks for this, great advice. All our pages are .asp. Example url -  http://www.callct.co.uk/site/template.asp?Id=694&class=product.  Would I still go about putting a 301 redirect in the same way?

    Craig

    On 17:39:52 2 August 2007 Anthonys wrote:

     

    Hi Craig

    You didn't say how you tried to redirect the traffic to the new site.

    The best approach is to use permanent "301" redirects, as these are search engine friendly, and will transfer both traffic and PageRank to your new pages.

    They should, ideally, be set up on an individual basis from each old page to the new one, not just dumping all the old pages' traffic onto your homepage.

    Also, Google appears to like a delay to be added, along with some text on the original page equivalent to "you will be redirected in 5 seconds - if that doesn't work please click here..."

    See how they redirect this page: https://adwords.google.com/select/KeywordSandbox

    to this one:
    https://adwords.google.com/select/KeywordToolExternal for example.

    This will also prevent Google from indexing your pages' content twice, and risking duplicate content penalties as a result.

    You should also ensure that your sitemaps (visible and .xml) have all been updated.

    (If your new pages hadn't been up so long, I would suggest refreshing them with your old urls first, so that the search engines find your old pages with the redirects, then update them with the new urls and refresh (i.e. ping) Google again to let it know that they have changed. This way it will notice all of your redirects in the shortest time possible.)

    Has this helped?

    Anthony Sharot

    www.marketappeal.co.uk

     

  5. Anthony Sharot Silver

    Search Marketing Director at http://www.marketappeal.co.uk/

    03 August 2007 14:00pm

    Anthony Sharot

    Hi Crag

    Yes, pretty much.

    I've pasted some directions specifically for IIS below, borrowed from http://www.webconfs.com/how-to-redirect-a-webpage.php.
    IIS Redirect

    • In internet services manager, right click on the file or folder you wish to redirect
    • Select the radio titled "a redirection to a URL".
    • Enter the redirection page
    • Check "The exact url entered above" and the "A permanent redirection for this resource"
    • Click on 'Apply'
    You could also try testing your redirect with this tool:
    http://www.webconfs.com/how-to-redirect-a-webpage.php
    which does indeed confirm that Google are not using a 301 redirect themselves!

    Anthony

    On 08:36:42 3 August 2007 Craigus2002 wrote:

     

    Hi Anthony

    Thanks for this, great advice. All our pages are .asp. Example url -  http://www.callct.co.uk/site/template.asp?Id=694&class=product.  Would I still go about putting a 301 redirect in the same way?

    Craig

    On 17:39:52 2 August 2007 Anthonys wrote:

     

    Hi Craig

    You didn't say how you tried to redirect the traffic to the new site.

    The best approach is to use permanent "301" redirects, as these are search engine friendly, and will transfer both traffic and PageRank to your new pages.

    They should, ideally, be set up on an individual basis from each old page to the new one, not just dumping all the old pages' traffic onto your homepage.

    Also, Google appears to like a delay to be added, along with some text on the original page equivalent to "you will be redirected in 5 seconds - if that doesn't work please click here..."

    See how they redirect this page: https://adwords.google.com/select/KeywordSandbox

    to this one:
    https://adwords.google.com/select/KeywordToolExternal for example.

    This will also prevent Google from indexing your pages' content twice, and risking duplicate content penalties as a result.

    You should also ensure that your sitemaps (visible and .xml) have all been updated.

    (If your new pages hadn't been up so long, I would suggest refreshing them with your old urls first, so that the search engines find your old pages with the redirects, then update them with the new urls and refresh (i.e. ping) Google again to let it know that they have changed. This way it will notice all of your redirects in the shortest time possible.)

    Has this helped?

    Anthony Sharot

    www.marketappeal.co.uk

     

     

  6. dan barker Bronze

    E-Business Consultant at Dan Barker

    03 August 2007 17:07pm

    dan barker

    if you don't have the time to go through every URL redirecting it, I would:

    1. set it up for the pages that google currently indexes on the old domain: http://www.google.com/search?q=site%3Ahttp%3A%2F%2Fwww.callct.co.uk&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a
    2. set up the 'catch all' for everything else

    Your site looks like a bit of a nightmare SEO-wise at the moment. A couple of 'quickish' things you could do that should make a big difference are:
    1. all of your html <title>s seem to be the same. They should be specific to individual pages (eg. one particular page could be "CCT - What is VOIP / IP Telephony?")
    2. stick your page headings in h1 tags (switch your <div class="subhead"> to <h1 class="subhead"> for a quick fix to this)
    3. your homepage itself (www.cctonline.co.uk) is currently redirecting to another page. set that redirect to be a '301' too.

    I hope that helps!

    daniel

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