SMS campaign's ROI
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account manager at craik jones
12 February 2003 14:03pm
I'm putting together a youth marketing campaign (16-25) where we're keen to include SMS as part of the media mix. I'm looking for any advice/ information on results of SMS promoting a competition with a url driving recipient to a data captutre microsite as opposed to them responding by text . (We need to gather too much info for a text response.) I need to estimate ROI based on those that respond to the text and go on line - enter competition and complete an app form to purchase product and don't have experience of SMS's power to drive to the web...
Director at Skywire
13 February 2003 12:27pm
Zoe (Hello!)
There's a case study for an SMS to Web campaign we ran for British Midland (BMI) on our website including the research and response rates we did off the back of it.
You can download it from http://www.enpocket.com/research/bmibaby.htm and feel free to email me if you need any more statistics etc.
Cheers
Alex
On 14:03:43 12 February 2003 zoewilk wrote:
>I'm putting together a youth marketing campaign (16-25)
>where we're keen to include SMS as part of the media mix.
>I'm looking for any advice/ information on results of SMS
>promoting a competition with a url driving recipient to a
>data captutre microsite as opposed to them responding by
>text . (We need to gather too much info for a text
>response.) I need to estimate ROI based on those that
>respond to the text and go on line - enter competition and
>complete an app form to purchase product and don't have
>experience of SMS's power to drive to the web...
Marketing Manager at BT
14 February 2003 10:08am
Alex, this is really interesting. Do you have any examples of running succesful campaigns which have used a combination of PRS, SMS and web?
Clare
On 12:27:41 13 February 2003 Alex wrote:
>Zoe (Hello!)
>
>There's a case study for an SMS to Web campaign we ran for
>British Midland (BMI) on our website including the
>research and response rates we did off the back of it.
>
>You can download it from http://www.enpocket.com/research/-
>bmibaby.htm and feel free to email me if you need any more
>statistics etc.
>
>Cheers
>
>Alex
>
>On 14:03:43 12 February 2003 zoewilk wrote:
>>I'm putting together a youth marketing campaign
>(16-25)
>>where we're keen to include SMS as part of the media
>mix.
>>I'm looking for any advice/ information on results of
>SMS
>>promoting a competition with a url driving recipient
>to a
>>data captutre microsite as opposed to them responding
>by
>>text . (We need to gather too much info for a text
>>response.) I need to estimate ROI based on those that
>>respond to the text and go on line - enter competition
>and
>>complete an app form to purchase product and don't
>have
>>experience of SMS's power to drive to the web...
Managing Director at BeepMarketing Ltd
17 February 2003 18:24pm
Hi Zoe
SMS is good at driving traffic period - be that to a website or to a retail store or nightclub or whatever. Provided the text message itself is well written (I know it's only 160 characters, but it's important and it's often overlooked), that there's a call to action, that there's something in it for the recipient and it's well targeted, then there's no reason why SMS would fail to deliver.
From previous experience, response rates will vary (according to offer, category etc) but should be in the region of 8% to 25%.
You should also have a think about the SMS mechanic you wish to use - is it pull/push, how are you going to measure success etc etc.
If I can be of more help, then do get in touch. And you'll find out more about us on our website www.beepmarketing.com
Good luck with your campaign.
Helen
Director at Skywire
17 February 2003 18:33pm
Clare
We're doing some very interesting campaigns at the moment around exactly thoses areas you mention.
For one big project we are combining SMS, Web and IVR registration using premium rate services.
For the SMS case we are using a 1.00BP Mobile Originated tarrif, and the same with a matching IVR registration of 40 seconds on a 1.50BP price point. This enables the majority of users to register in a way they are comfortable and then to recieve their digital subscription on the back of this.
Each user is sent a registration confirmation over SMS informing them of the service details and how to unsubscribe should they want to, and then are automatically reminded when their subscription is about to expire with the option to reply and be billed to renew their subscription.
For another project we are combining subscription, PRS, Web and SMS to run a highly targetted information service to users to run alongside a television program.
Feel free to email me and I can walk through a few more of these in details
Alex
On 10:08:37 14 February 2003 clare bramley wrote:
>Alex, this is really interesting. Do you have any examples
>of running succesful campaigns which have used a
>combination of PRS, SMS and web?
>
>Clare
General Manager at OBASS
17 February 2003 20:30pm
On 14:03:43 12 February 2003 zoewilk wrote:
>I'm putting together a youth marketing campaign (16-25)
>where we're keen to include SMS as part of the media mix.
>I'm looking for any advice/ information on results of SMS
>promoting a competition with a url driving recipient to a
>data captutre microsite as opposed to them responding by
>text . (We need to gather too much info for a text
>response.) I need to estimate ROI based on those that
>respond to the text and go on line - enter competition and
>complete an app form to purchase product and don't have
>experience of SMS's power to drive to the web...
Dear Sir,
May be our mobile marketing concept is what you are looking for. We have developed (and applied for international patent application) a concept integrating all traditional media forms (radio, televison, poster, flyer, press,...) with the world wide web.
Consumers see an SMS code and a short 4 digit phone number in the media and can react instantly by sending the SMS code.
Upon receiving the SMS code we attach a personal information library/mini-website to their cell-phone number and deliver promptly the requested detailed information about the advertised product or service.
It's simple for the users, it's powerful and we deliver content in a direct and consitent way.
This intelligent system delivers statistics on consumer behavior, advertisers know the information requester's identity by their phone number. Effective system for media campaigns for new product launches followed by a promotion! You just change the content of the minisite and you can notify the consumers by simple SMS about the promotion. Interested users just jump to their personal infotheek and can make a buy decision quickly. So the high added value of the system lays in the reuse of media investments. System is operational in Belgium, Netherlands, France and the UK. We have serveral months of good experience now with the Belgian Government and companies like Siemens and Axa Banking. Large pub agencies are preparing to use the concept as well as large companies in Brussels and Paris.We are looking for companies in the UK the distribute and sell the concept in the UK.
Licenses and pricing are available.
Call us for more info +32 475 769501or e-mail us at:
Managing Director at Concise Contact Management Ltd
24 June 2003 10:44am
Hi
For easy to use SMS software have a look at http;//www.concise-acc.co.uk/sms this runs from ACT! and sends them out through the web, fully personalised.
Kind regards
Paul King
Concise Contact Management Ltd
www.concise-acc.co.uk
Tel 01892.540000
On 14:03:43 12 February 2003 zoewilk wrote:
>I'm putting together a youth marketing campaign (16-25)
>where we're keen to include SMS as part of the media mix.
>I'm looking for any advice/ information on results of SMS
>promoting a competition with a url driving recipient to a
>data captutre microsite as opposed to them responding by
>text . (We need to gather too much info for a text
>response.) I need to estimate ROI based on those that
>respond to the text and go on line - enter competition and
>complete an app form to purchase product and don't have
>experience of SMS's power to drive to the web...
Head of Sales and Marketing at Rufus Leonard
01 July 2003 10:19am
Rufus Leonard, a brand communication agency, specialise in mobile marketing. With over 10 years experience in brand strategy and on-line communication the mobile marketing arm adds value to the existing blue-chip client base and new brands.
If you want reliable delivery check out www.rufusleonard.com
Contact Nick Wiggin on 07855 779590 for more information.
Client Services Director at Sponge
04 July 2003 17:33pm
Hi,
We (Sponge)do a large amount of competitions text to wins etc. for the like of Blush! Zest and Cosmo Girl! magazines (and On Packs for Bacardi.). Whilst client confidentiality prohibits precise numbers we can certainly give you some pointers on what does and doesn't work - especially on what doesn't!
Director at CYMBA
18 April 2008 19:36pm
Hi Zoe,
I am interested to know how you got on with your SMS campaign?
- if www.smsshortcodes.co.uk can be any help on future camapigns do let us know?
Best wishes,
Steve Hanna
>I'm putting together a youth marketing campaign (16-25)
>where we're keen to include SMS as part of the media mix.
>I'm looking for any advice/ information on results of SMS
>promoting a competition with a url driving recipient to a
>data captutre microsite as opposed to them responding by
>text . (We need to gather too much info for a text
>response.) I need to estimate ROI based on those that
>respond to the text and go on line - enter competition and
>complete an app form to purchase product and don't have
>experience of SMS's power to drive to the web...