1. Matt Roberts

    Ecommerce Director at Digivate

    22 March 2007 16:48pm

    Matt Roberts

    The news that Tesco plans to offer collect from a store from 200 stores later this year (http://www.internetretailing.net/news.php?u=27&news_id=429@1174503269&cat_id=0) makes me think that in the end ecommerce will favour big and established retailers over pure-plays and mail order based companies. The news comes on the same day that Zendor points out that only 39% of the top 140 UK retailers offer ecommerce and a week or two after Hitwise reported that IKEA's beta ecommerce site jumped in without fanfare as the UK's 49th most visited ecommerce destination.

    It seems to me that the 61% of well known high street retailers not selling online are leaving millions of pounds on the table by failing to offer ecommerce, despite their enormous brand recognition and trust advantages.

    And yet, and yet. Amazon seems to be doing OK and plenty of technology and music sellers have been hurt by ecommerce. Perhaps it is all about product category.

  2. Giles Blackburn

    Head of Commercial & Supplier Management at BBC

    23 March 2007 17:37pm

    Giles Blackburn

    It is a matter of scale. Established brands have more to lose from innovating and getting it wrong. There will always be scope for new entrants to the market making use of innovations in technology. Not many of these will grow as big as Amazon, but some will.

    There will be further innovations in E-commerce that will challenge all of the existing players. They will only retain (and deserve) their dominant positions by continuing to innovate.

  3. jeya fatima

    Advertisor at ad agency

    02 April 2007 17:33pm

    jeya fatima
    not just selling online is succesfull or selling ofline sucessfull, its Brick and Mortor concept in commerrce apply here . to be succesfull in commerrce it is neccssay to have a  physical stores and website too, and again branding concept has changed its shpes in all era Agian its changing.  

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