MM at Motorweb
08 August 2011 03:56am
We are looking for a simple CRM solution built for online retail as opposed to managing leads and large sales forces.
I've done a lot of Googling but haven't got far.
An integrated email + CRM solution would be great. Have been looking at Silverpop but unsure of it's CRM capabilities.
Web technology professional at Bitcala.com
08 August 2011 09:50am
I've previously recommended Highrise to small businesses, but I've found that for more complex integration Salesforce.com is a great solution.
It does indeed have the integrated email capabilities and is a very powerful solution.
Do check it out - and maybe Highrise too if you'd like a cheaper - more basic option.
CEO at Econsultancy
08 August 2011 13:42pm
Not sure how much 'CRM' you need but a lot of the Email Service Providers (ESPs) provide some of this. Our Email Marketing Platforms Buyers Guide has more details - http://econsultancy.com/uk/reports/email-marketing-buyers-guide
Might also be worth looking through this thread: http://econsultancy.com/uk/forums/supplier-selection/looking-for-crm-vendor-software
An invaluable resource for those investigating the market for email marketing platforms, with profiles of 20 leading vendors, the latest market trends and tips and pitfalls for buyers. The 234-page report provides details on the issues and trends affecting this sector, as well as information about best practice and tips for successful email campaigns.
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