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MM at Motorweb
08 August 2011 03:56am
Hi,
We are looking for a simple CRM solution built for online retail as opposed to managing leads and large sales forces.
I've done a lot of Googling but haven't got far.
An integrated email + CRM solution would be great. Have been looking at Silverpop but unsure of it's CRM capabilities.
Cheers,
Conrad
Web technology professional at Bitcala.com
08 August 2011 09:50am
Hi Conrad
I've previously recommended Highrise to small businesses, but I've found that for more complex integration Salesforce.com is a great solution.
It does indeed have the integrated email capabilities and is a very powerful solution.
Do check it out - and maybe Highrise too if you'd like a cheaper - more basic option.
Best wishes,
Will.
CEO at Econsultancy
08 August 2011 13:42pm
Hi Conrad
Not sure how much 'CRM' you need but a lot of the Email Service Providers (ESPs) provide some of this. Our Email Marketing Platforms Buyers Guide has more details - http://econsultancy.com/uk/reports/email-marketing-buyers-guide
Might also be worth looking through this thread: http://econsultancy.com/uk/forums/supplier-selection/looking-for-crm-vendor-software