This job ad has expired, it was posted over 60 days ago and the position is likely to have been filled.
| Posted on | 3rd November 2009 |
|---|---|
| Job Title | Client Services Director |
| Employer | Web Liquid Group |
| Salary | Salary commensurate with seniority of role + bonus + pension plan + 25 days holiday |
| Contract type | Permanent |
| Country | United Kingdom |
| Location Details | London |
| Start Date | Immediate |
| Application Deadline | 27th November 2009 |
Job Description
Overview
With the aim of maximising our services to our clients the Client Services Director will provide a strategic approach to how we service all our clients. You will have a responsibility to understand the digital communications landscape alongside the broader commercial landscape and should be able to consider client and agency issues at a strategic level.
You will manage multiple lines of business within a single client relationship or for multiple clients. You will develop a strong understanding of clients’ marketing and business objectives and drive high-level strategic plans and objectives.
You will monitor efforts to ensure adherence to timelines and budgets, and manage internal resource allocation and costs towards profitability.
Key Responsibilities:
- Aid in taking Web Liquid’s offering to the next level; identifying gaps and making strategic recommendations
- Ultimate point of accountability for key client relationships
- Develop and cultivate relationships with all key clients at the most senior levels
- Identify clients’ requirements and develop accountable marketing programmes to deliver business results and drive innovation for clients
- Manage, develop and grow the Client Services team
- Increase revenue by identifying and growing both existing business and new business opportunities
- Stay abreast of trends in the digitally enabled world and understand the unique opportunities and challenges that affect clients’ business and marketing initiatives
- Be publically facing, sharing foresights both internally and externally from existing clients by developing key accounts
- Ensure achievement of financial goals by revenue forecasting, profitability management, and resource planning
Candidate Requirements
Essential:
- Educated to degree level
- Full understanding of the digital marketplace
- At least 5 years relevant industry work experience
- A talent for people management as well as excellent communication skills
- Exemplary client service skills, with the ability to maintain and extend client relationships
- Excellent time management, numeracy skills and attention to detail
- Strong marketing thinking and understanding of the communications disciplines
Beneficial:
- Degree in Marketing or Advertising
- Fluent in a European Language; especially German, French or Italian
- Travel industry background an advantage
- A solid experience working with media and creative departments
Contact / Application Details
The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.
Link: www.webliquidgroup.com
Please e-mail a covering letter and CV explaining your suitability for the role.
