Full Service Account Manager , Lyris Ltd

This job ad has expired, it was posted over 60 days ago and the position is likely to have been filled.

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Job Description

Lyris is a leading marketing technology company that provides hosted and installed software solutions for marketers at mid-sized businesses. The company offers marketers an integrated technology platform through its Lyris HQ product - a sophisticated, yet easy-to-use tools which provides marketers with a suite of best-of-breed tools for managing email marketing campaigns end-to-end, creating landing pages and optimizing Web suites and managing pay-per-click campaigns. The Lyris Full Service team delivers return on investment success for our customers by deploying best practice strategy and execution of integrated digital marketing on behalf of our clients, using the industry leading Lyris HQ platform.  Based in San Francisco, the company has a team of 11 people in London who serve customers throughout the UK. Clients include The British Museum Company, Jagex, Matches and Kitbag.com. For more information, please visit www.lyris.com and www.lyrishq.com

The Full Service Account Manager provides strategic direction and a primary point of contact for clients and coordinates internal company resources in the name of growing client business through digital marketing. You will set up and manage Paid Search, Email Marketing and Web Analytics strategy, campaigns and reporting for your customers. You will manage top-tier clients and maintain continuous proactive dialogue with clients to ensure that their needs are being met by Lyris' technology and services. You will learn and understand clients' businesses, identify and capitalize on digital marketing opportunities, and then translate the opportunities into technical solutions and services. You will proactively ensure that clients are satisfied with their email/online marketing program results.

Primary Responsibilities:

•    Manage a portfolio of dedicated clients
•    Provide leadership for clients in understanding business objectives and recommend online marketing/campaign strategies to achieve those goals
•    Paid Search, Email Marketing and Web Analytics Campaign strategy and management
•    Coordinate company resources in London, Canada and California to deliver projects and ongoing marketing campaigns for customers
•    Coordinate resources from external suppliers and freelancers to deliver projects and ongoing marketing campaigns for customers
•    Develop strong relationships with clients to maintain ongoing revenue stream and identify upsell/cross-sell opportunities
•    Work closely with internal departments such as Sales, Customer Support, Deliverability, Professional Services, and Consulting Services, both within the UK and in the USA, to provide services required to meet client program expectations
•    Provide insight on clients' needs to internal teams on a regular basis; represent clients' views, requirements, and experience throughout the organization

Candidate Requirements

•    1-3 years experience in online marketing
•    Understanding of return on investment calculations for online marketing
•    Excellent verbal and written communication skills
•    Extremely organized and detail-oriented
•    Flexibility to work in a rapidly changing environment
•    Ability to work tactfully through challenging client issues
•    Ability to work cooperatively with peers, managers, and others organizations.
•    Proven ability to work under pressure
•    Superior project management & time management skills; strong business acumen
•    Problem solver who takes initiative to get things done; an enthusiastic go-getter!
•    Technically literate and comfortable working with online marketing technologies, and desire to build technical knowledge

Contact / Application Details

The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.

Joel Baynes

jbaynes@lyris.com

0207 630 2960

Link: http://www.lyris.com