This job ad has expired, it was posted over 60 days ago and the position is likely to have been filled.

Posted on18th June 2009
Job TitleWeb Traffic Analysis Manager
EmployerGTA by Travelport
SalaryExcellent salary and benefits package applies
Contract typePermanent
CountryUnited Kingdom
Location DetailsLondon
Application DeadlineNone
GTA by Travelport Logo

Job Description

Gullivers Travel Associates (GTA) is one of the world's leading wholesalers of hotels, ground products and services to the travel industry. We’ve been scouring the globe for 32 years to create a vast inventory of hotels and unique ground travel products and services for our partners and clients.

With product sourced from over 30,000 travel suppliers, made available in 35 languages, we’re the travel industry’s favourite one-stop-shop. We supply tour operators, travel agents and public websites in 120 countries with everything their customers could possibly need to create exceptional travel experiences.

In April 2005, we joined global travel giant, Travelport giving our partners even greater reach, buying power and distribution through the more than 20 leading travel brands that make up the Travelport group. 

We currently have a great opportunity for a Web Traffic Analysis Manager to join the GTA team. 

PURPOSE OF ROLE 

Manage the implementation and continuing development of Web Traffic Analysis over GTA’s retail and wholesale html and xml sites.

Design actionable Business Intelligence and analysis

Manage routine reporting and ad-hoc analysis

Recommend actions to improve conversions including web site design, pricing, on-line marketing and other conversion strategies

DUTIES AND RESPONSIBILITIES 

Development of website performance measurement (using Web Trends for html and Hypertrack for xml) and a process for monitoring and reporting search and web traffic metrics, conversion and leakage metrics and site functionality usage.

Develop individual site reporting and a consolidated summary view of GTA’s 40+ html and xml sites performance using the Cognos 8 BI tool. 

Customer journey analysis to identify improvements to site functionality and content necessary to improve conversions and customer return visits

Develop customer, supplier, product category performance analysis – identifying trends, patterns and anomalies that  help understand customer behaviour, shaping site design, point of sale marketing, pricing and inventory sourcing decisions

Assist Sales and Supply organization managers interpret web traffic data and formulate actionable tactical decisions

Monitor competitor website functionality and performance (consumer, retail and wholesale) and identify potential gaps in competitor advantage. Recommend actionable improvements to the Product Development Team.

Candidate Requirements

EXPERIENCE AND QUALIFICATIONS/TRAINING

University degree in a quantitative discipline or relevant experience
Prior experience of website tagging for html sites
Prior experience of implementation and development of Web Trend (or Omniture or similar) Prior experience of integrating web traffic reporting with a corporate BI tool (Cognos 8 preferred)
Project management experience/working knowledge

KNOWLEDGE, SKILLS AND BEHAVIOUR REQUIREMENTS

Advanced web metrics analysis gained in a large scale multi channel environment

Confidence and agility in drawing conclusions and making decisions based on data from multiple, unrelated data source

Experience using analytical or business intelligence tools

Strong written and verbal communication and presentational skills

Extreme comfort with ambiguity and a fast-paced, dynamic organization

Flexibility, ability to plan and organize, responsiveness, creativity, self-starter
Able to accomplish goals through others

Able to build solid working relationships with peers and senior leadership

Due to the high volume of applications we receive, unfortunately we are unable to respond to all candidates. Therefore, if you do not hear from us within one month of submitting your application, please assume your application has been unsuccessful.

Contact / Application Details

The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.

recruitment@gta-travel.com

Link: www.gta-travel.com