This job ad has expired, it was posted over 60 days ago and the position is likely to have been filled.
| Posted on | 2nd November 2009 |
|---|---|
| Job Title | Web Usability Practitioner |
| Employer | MoreTh>n |
| Salary | Competitive + excellent benefits |
| Contract type | Permanent |
| Country | United Kingdom |
| Location Details | Horsham |
| Application Deadline | None |
Job Description
HOW IMPORTANT IS WEB USABILITY IN CONVERTING BROWSERS INTO CUSTOMERS?
- CRUCIALLY
- QUITE
- NOT VERY
If you answered ‘crucially’ you’re just the kind of person we’re looking for to help us grow and develop our already talented e-business team.
Have you ever wished you could create, manage and develop a usability programme for one of the UK’s favourite brands? If so, then, now’s your chance.
We have an exciting opportunity for an experienced Web Usability Practitioner to help us develop and grow our already talented in house e-business team. And with the promise of significant investment and influence, the team has a high profileacross the More Th>n business.
As a key part of the team, you’ll lead the usability strategy of the website and contribute to the overall design and content of all web pages and digital marketing materials, such as emails and online advertising.
MORE TH>N
The direct insurance arm of RSA, MORE TH>N was launched in 2001 to offer a fresh, new approach to customers. Today we are one of the UK’s top 3 insurers and provide our customers with a full range of services from Motor and Pet through to Home and Travel.
Our customers expect us to provide great prices, excellent customer service plus that little bit more. They want a fast and efficient online customer experience from a company that cares about them and always goes the extra mile - and that’s exactly what they get.
As a Web Usability Practitioner your main responsibilities will involve:
- Continually developing and improving in house usability practices and methods
- Faciliating regular studies through various different approaches and methods of proving Usability
- Managing the in house usability budget effectively, ensuring all planned and required studies are carried out within budget
- Managing the usability schedule so that the website, prototypes and designs in development are tested for usability, ease of use and customer experience
- Producing reports with recommendations to improve usability
- Carrying out expert reviews across the business
- Working closely with web designers, developers and online effectiveness colleagues to ensure that all customer facing mediums are easy to use and business effective
As a Web Usability Practitioner your skills and qualifications will ideally include:
- A degree in CIS, IT or Psychology
- Understanding of DDA and WAI
- Web analytics skills
- Experience of running end-to-end usability studies
- A track record of successful implementations
What we will be looking for in you:
As you’ll have a high profile role within the e-business team and be pivotal in the building of the department, you’ll need excellent interpersonal and presentation skills. We’ll also need you to be highly IT literate and have an interest in effective web design as well as the usability.
Contact / Application Details
The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.
To apply for this position please follow the link: http://bs.serving-sys.com/BurstingPipe/adServer.bs?cn=tf&c=20&mc=click&pli=1094094&PluID=0&ord
