The transition from offline retail to a truly multichannel business
The story of Jessops
TBC
About the speakers
Simon Joseph, Associate Director - E-commerce, Jessops
Simon isĀ Associate Director of E-commerce at leading UK photographic specialist Jessops.
Since joining the company, Simon has led the E-commerce business to significant success, delivering dramatic results with his second year of over 100% online growth. As a result, online sales have rocketed from 8% of retail sales to 28% as the website repositioned to become a window to all of the stores. This progress has been achieved through a number of multi-channel innovations and the focus upon a single customer view, ensuring that all channels deliver a common engagement.
Previously in his 14-year career in online retailing, Simon has held board positions in pure play and multichannel sectors, including both start-ups and blue chips including DSGi and Argos. He also played a key role in the successful management buy-out of a national retail chain of IT stores.
