Downloads
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Executive Summary
(50.7 KB PDF)
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Full Interactive White Paper
(5.68 MB PDF)
This content management systems White Paper will be of interest to anyone involved in the creation of content for web sites, iTV / wireless offerings, television or any other medium. Sam Owens provides a comprehensive analysis combined with real, practical recommendations on how to understand and improve on your Content Management System and eCRM. Sam Owens examines content creation and syndication, outsourcing and most importantly customer retention and website stickiness.
