{{ searchResult.published_at | date:'d MMMM yyyy' }}

Loading ...
Loading ...

Enter a search term such as “mobile analytics” or browse our content using the filters above.


That’s not only a poor Scrabble score but we also couldn’t find any results matching “”.
Check your spelling or try broadening your search.


Sorry about this, there is a problem with our search at the moment.
Please try again later.

Just 49% of companies have a strategy for integrating mobile into broader marketing activity, including 35% who say integration is very basic. 

This is one of the findings from Econsultancy's Cross-Channel Marketing Report 2012, carried out in association with Responsys

Though mobile has grown rapidly over the past few years, it seems that many companies are held back by organisational issues, while others may need to focus on tactics such as optimising email for mobile, rather than relying on QR codes. 

Integrating mobile into marketing campaigns

There is massive potential here, but 51% of company respondents are not integrating mobile into marketing campaigns at all. Agency respondents paint a slightly brighter picture, with 56% reporting that clients have some basic integration in place.

Does your organisation have a strategy for integrating mobile into its broader marketing campaigns (company respondents)?

Types of mobile advertising

As the chart below shows, mobile search marketing figures highly here though, such is the potential, that 35% is very low. Just over a quarter (27%) are using push notifications, while 25% use mobile display advertising. 

On the agency side, 42% say clients are using mobile search, compared to 41% for mobile display, and 37% for in-app ads. 

What types of mobile advertising is your company engaged in?

Using mobile channels for brand interaction

Though 50% of companies surveyed said they encourage customers to interact with their brand using QR codes, and 35% have created apps, there is less take-up of more basic (and proven) methods. 

For example, just 29% have a mobile commerce site, which makes you wonder what kind of landing pages all those QR codes are leading people to. 

Also, just 29% are optimising emails for mobile. Stats show that 41% of Europeans would close or delete an email not optimised for their device, so marketers are missing an opportunity here. 

In addition, companies like British Airways have run successful campaigns and achieved impressive results by tailoring emails to users' mobile devices. Perhaps a focus on this and mobile commerce, rather than the QR code, would achieve greater ROI. 

Which mobile channels do you use to encourage your customers to interact with your brand?

Graham Charlton

Published 29 June, 2012 by Graham Charlton

Graham Charlton is the former Editor-in-Chief at Econsultancy. Follow him on Twitter or connect via Linkedin or Google+

2565 more posts from this author

Comments (1)


abercrombie milano

Es war sicherlich interessant für mich, den Blog zu lesen. Danke dafür. Ich mag solche Themen und alles, was mit ihnen verbunden sind. Ich möchte bald mehr zu lesen.

over 4 years ago

Save or Cancel

Enjoying this article?

Get more just like this, delivered to your inbox.

Keep up to date with the latest analysis, inspiration and learning from the Econsultancy blog with our free Daily Pulse newsletter. Each weekday, you ll receive a hand-picked digest of the latest and greatest articles, as well as snippets of new market data, best practice guides and trends research.