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Two years ago I wrote about the 25 things that will make me leave a website in less than 10 seconds. I covered pop-ups, autosound, and a bunch of other user experience face palms. Sadly, most of these things are still used by perpetrators of various shapes and sizes.

In addition, websites can baffle and perplex users in equal measure. I have compiled a list of 20 things that need to be cleaved in two by digital professionals, in order to make the web a better place for all. 

No doubt I'll have missed some of your pet hates, so do leave a comment below. 

Tiny fonts for key navigation

Paginated search results can be difficult to browse through because the font size is too small. At the very least give me a big arrow or chunky ‘next’ link to click. This is becoming even more important given the adoption of tablets and smartphones, especially for users afflicted with fat fingers. For example, the normally excellent ASOS has yet to roll out bigger buttons for people who like to browse this way. Perhaps it knows something I don't...

Sticky content overkill

Pinning content to the top or bottom of a web page was one of the experiential design trends I identified for 2012. I quite like it, if it's not too in-your-face, but sometimes the implementation can suck (positioning this sticky navigation over existing content is the most common issue). However some sites take sticky content a little too far. Take a look at USA Today – it pins content to the top and the bottom of its page, thereby narrowing the space reserved for its main content.

 

Badly labelled forms

If you need an eight-character password with letters and numbers and punctuation then please tell me in advance.

Lack of inline validation on forms

We should all be doing this, given how easy it is. Inline validation improves the user experience and reduces form abandonment rates. Twitter does it well:

 

Dumb as a brick forms

You know, those forms that ask for a telephone number but don’t cater for spaces, then freak out when you put one in. 

Postcode problems

Take eBay, which won’t let me use the first-half of my postcode. More often than not the full postcode isn’t essential for what I’m trying to do. Just show me some results, and let’s finesse the detail later. A little server-side processing could easily resolve these kinds of postcode errors on e-commerce sites

‘Install the latest version’ messages

Obviously I don’t mind doing this once in a while, but some web apps seem to require an update every single time I turn them on. Others just don’t know when to stop. I can’t switch on Spotify without it forcing me to ignore or otherwise close the ‘install’ header messages, which are often layered one on top of the other, requiring multiple clicks to make them go away. It’s all very silly.

 

Am I logged in or not?

This happens with a bunch of sites that seem to half remember who I am. For example, Just Eat shows this message when I visit, yet the minute I try to order it prompts me to log in.

 

Browser fascism

“Best viewed using IE.” Really? This is one retro web trend that seems to be making an unwelcome comeback in some quarters.

Stupid ad targeting

This never fails to amaze me. Some of the world’s top brands continue to advertise on the cheap, gleefully ignoring filters and targeting, and making mistakes like this shocker from Disney (NSFW, but well worth a listen). I find this more stupid than annoying, given how much the big companies spend on brand advertising.

Punch in the face newsletter / join us ads

Many sites continue to throw a self-serving pop-up at you the very second that you land on the website. More often than not I don’t actually know if it’s worth signing up, as I’ve had no chance to read the content. Wouldn't it be better to wait for half a minute, to show a little leg first?

Random scrolling

I’ve never been a big fan of too much scrolling, though it definitely works in some situations. However, horizontal scrolling remains counter-intuitive, and some sites are behaving like excitable puppies. Take for example the Dom Perignon website, which forces you to manoeuvre in all sorts of different directions, for reasons that I cannot fathom. 

Links that appear in new windows

We’ve all had tabbed browsers for years. What on earth would you want to open a link a new window for?

Links that you can’t open in a new tab

Too many sites override the option to open up a link in a new tab, which is something I constantly do, especially when shopping online and browsing multiple items. Superdry, an e-commerce site that I otherwise rather like, fails on this point.

Cookie warnings

Well let's face it: they're ghastly. 

Use Facebook or sod off

I’m all for making the registration / log in process as quick and easy as possible, but forcing people to join Facebook or Twitter in order to sign up to your service is ridiculous. That's you we're talking about, Klout. The same applies to websites that use Facebook to power user comments, with no option to comment in another way. Stop walling up the garden!

Insane backgrounds

These are few and far between but have you ever seen a crazier restaurant website than this? (NSFW) 

No ‘search’ option on e-commerce sites

Honestly, Gap, you should know better (likewise H&M). There are plenty of other site search dodgers, for reasons too illogical to go into.

Stock photos

Many websites have used stock photos, but this is not how women eat salad. Why not invest in original content, or try crowdsourcing pictures from your community?

Death by social buttons

We recently increased the prominence of our social buttons, and were subsequently underwhelmed to discover that there was no significant uplift in click rates. As such I wonder whether some websites give too much promotion to these things? It is clear that many people share content without clicking on a web page's 'tweet' or 'Like' icon, so perhaps devoting lots of page estate to social buttons are overvalued? 

What do you find most annoying about the web? What is the one thing you'd like to banish forevermore?  

Chris Lake

Published 13 November, 2012 by Chris Lake

Chris Lake is CEO at EmpiricalProof, and former Director of Content at Econsultancy. Follow him on Twitter, Google+ or connect via Linkedin.

582 more posts from this author

Comments (69)

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Mia

Good list. One I'd add seems ridiculously petty, but it enrages me every time I encounter it: when a site has fields to fill in with some pre-existing text (saying, e.g. 'search' or 'your address here') where the text doesn't automatically disappear when you start typing, and you have to then start over and delete it all.

I may be the world's least patient person, but that drives me MAD!

over 3 years ago

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Jack Sperry

Completely agree regarding Cookie Warnings. It now feels redundant and takes me focus away from the calls to actions / content on the page.

over 3 years ago

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Adam Beizsley-Pycroft

Sites which disrupt your journey when clicking through from search results by shoving the mobile version of the home page in your face rather than your intended destination with the actual content you were looking for. If I'm using a fairly capable smartphone I expect the Desktop version unless you've gone down the responsive route and I can still actually access what I was looking for in the first place but in a way optimised for mobile.

over 3 years ago

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Rachael

I'd like to banish the annoying static footer on this website suggesting that I join FREE as a bronze member.

over 3 years ago

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Ernest Burden

When I need to enter my credit card number tell me before I enter it if you want the spaces or not.

over 3 years ago

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Tim

Captcha...

over 3 years ago

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Brian Deeney

A current problem with being logged in as a facebook page admin - happens on econsultancy as well. The floating or static facebook widget can partially obliterate content. On some sites it covers a lot of content. This only happens when you visit a site while logged in as a page admin (and not your personal profile)

over 3 years ago

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J Palmer

A good list, especially the one where the only login option is with your FB account.

My immediate reaction is "You're joking - right?" And I'm GONE! And I don't care how good the site is. Not going back there.

Twitter I can handle (and if you're really worth it, then may be I'll create a dedicated login too, to use from my desktop, with the twitter login for mobile).

But I disagree with >> "Links that appear in new windows".

>>We’ve all had tabbed browsers for years. What on earth would you want to open a link a new window for?

Yes, you and I, being the seasoned web pros we are may know that, but you assume that everyone else (i.e. our clients and the people our clients want as customers), also know this is possible and then know where to look in the browser defaults to set the options.

My direct experience with many of our clients, is that they don't know this. I find most of the time that what's available with a right mouse click, is a revelation to them.

They just stick with whatever is the default for the current update.

IMO, to the vast majority of people, a computer, the internet and all the great gizmos we revel in, are akin to a car - they use them primarily to get from A to B, they don't want to or need know how combustion works.

Agreed, why on earth open an internal link in a new window?

But if I'm sending someone off to a new web site - it's a new window/tab open thanks, and then they can decide what to do with it.

over 3 years ago

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Huw

Verified by Visa! And Captchas.
btw - you can get rid of verified by visa - get your password wrong about 20 times - the thing gives up.
Lists - "Top x ways to" ugh - insanely popular like this list.

over 3 years ago

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Steve Simmonds, Managing Consultant at Distinctive

Great list. Another one to add, and no need to go in to specifics, there's just too many to mention - Sainsburys - ecommerce fail!

over 3 years ago

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Maryrose Lyons

Verified by Visa - I second that. Capcha because I am a robot.

Just one question, I was under the impression that you linked to a new page where the link was something you expect the user to take some time over, hence it opens a new page. For all other links, it's open in new tab.

Can anyone confirm this?

over 3 years ago

Albie Attias

Albie Attias, Ecommerce Director at King of Servers Ltd

Scrolling banners that use tiny round icons to let you navigate through the series.

a) The buttons are tiny so are a usability nightmare

b) They give you no clue what the next banner might be about so are a waste of time.

If you must use a banner carousel (and that's a whole other debate) at least use a decent mechanism to let people navigate them.

over 3 years ago

Dean Marsden

Dean Marsden, Digital Marketing Executive at Koozai Ltd

Agree with most of these. My most annoying one if having to sign up or log in with Facebook. I only use Facebook for personal stuff and never want to connect it to anything because of risk of security. Why not offer a standard email log in?!

My next biggest gripe is the stock image one! I think most users these days are savvy to realising that is just a stock image and the business is pretending to be more corporate.

I'd have to add one... sticky social buttons JUST LIKE ON THIS BLOG! It's only saving me a fraction of a second to share stuff which I would have done at the end of the article. They are way too over used on sites and distract the reader from the article/page.

over 3 years ago

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Daniel McClure

You do realise your bugging about Klout requiring a social login where the very point of the site is to track your social influence. Surely that is one of the most logical uses of a social login on the web beyond actually signing into FB or Twitter themselves.

Video without controls is one of my bugbears they are almost always promotional but if I'm genuinely d and miss something or want to listen again I don't want to refresh the page and wait for it to come round again.

Mobile sites that won't take you to the page you just clicked on ranks highly as well!

Oh and some of those captchas are getting beyond a joke *looks down* ;)

Oh and needing to redo captchas after I've already typed the first one just because I clicked preview *looks down again* :/

over 3 years ago

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Howard Cobb, Marketing Consultant at HC Communications

Good list. That Justine's website is freaky - it really puts you off going to eat there. Bathtime looks fun though.

over 3 years ago

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Sean Dillon

re: Cookies. You are forgetting that in Europe we have a legal obligation to tell our users if we use cookies or not. See: http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx

Would thoroughly agree with pretty much everything else, especially cptchsa, er... caphctsa... damn, captchas!

over 3 years ago

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Howard Cobb, Marketing Consultant at HC Communications

The Dom Perignon site is appalling - great images ruined by a designer's vanity. I suspect the premise is that drinkers of Dom Perignon have enough time in the day to work their way around a difficult and meaningless maze rather than going to work?

over 3 years ago

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FG

Don't forget the 3D tag cloud ...

over 3 years ago

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JS

Excellent article, but you're slightly guilty of one of these points - all your links open in the same tab, I keep on closing the tab assuming the link had opened in a new one.

over 3 years ago

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HE

Understand the point about forcing facebook logins, but the Klout example is a poor one to use. As without a facebook or twitter account a tool that measures social media activity is kinda useless

over 3 years ago

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Nikki Davis

Sliders that don't have left or right arrows to move them along - you have to achingly sit and watch them until the one you're interested in comes along. INSANE!

over 3 years ago

Chris Lake

Chris Lake, CEO at Empirical Proof

Great suggestions... keep them coming!

@Rachael - After six years of avoiding one we finally added a roll up at the bottom of the page to kick in after thirty seconds (I think), and it allows you to keep reading, so I think it is a better option than immediately obscuring the content with a house ad.

@Huw - I was waiting for somebody to say 'list-based posts'! I know what you mean but they're a very popular format, and always feature prominently in top posts of the year. Besides, people don't seem to like reading long-form text anymore. A shame, but also reality...

@Mayrose - My understanding of links from a UX perspective is that you should always let the reader decide. There are arguments for and against, but as a rule I don't think we should be second guessing what the reader wants to happen.

@Dean - We are definitely guilty of a bunch of these points. I actually lobbied for the sticky social buttons to be implemented, but perhaps we'll have a rethink next year.

@Daniel / @HE - Yeah, I can see that Klout wants to bake this stuff in, perhaps I could have used a better example. But I'm never going to connect my (barely used) Facebook account with it. So it's barking up the wrong tree to some degree, in terms of measuring 'influence'. If the only thing it can make sense of is my Twitter profile then why does it need me to connect it, given that that information exists in the public domain?

@Sean - Alas, I remember only too well. The EU has a messed up set of priorities. It's a stupid law, very difficult to police, for something that should be filed under 'personal responsibility'.

@JS - That's how I think it should be. Right click on your mouse or hold down the Apple / CMD key to open links in a new window or tab.

over 3 years ago

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Charlotte

Excellent list and very well written, I know my company is guilty of some of these. But even worse, it's the simplest of things which aren't being done. Mia - a case in point (annoys me no end too), but also anchor links? If i'm on a fashion e-commerce site and have a long list of search results to look through I don't want to lose my place every time I click back from a product page - Topshop & Urban Outfitters take heed!

over 3 years ago

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Ryan

Great list and some very interesting points....

...wait a minute what is that at the bottom of this page.....

Surely that cant be a STICKY JOIN US ADD....

Superb contradiction!!

:)

over 3 years ago

Bethany Jarroussie

Bethany Jarroussie, E-Business and User Experience Consultant at Nixon UX

Good list. I'd like to add:

Sites that make you log in when you click a link then dump you back on the homepage instead of the page originally requested.

Calculators that use sliders to set values, but you can't type in exact numbers, so you have to use trial and (lots of) error to set the correct values.

over 3 years ago

Daniel Phillips

Daniel Phillips, E-Commerce Manager at HJ Hall

Facebook on a mobile device. Surely the 'biggest' site on the web could get this sorted as a priority?

over 3 years ago

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Liam Taylor - Marketise

Very goo dlist, I agree with all, but you missed out annoying flash sites where you have to wit for the thing to load..take the Dom Perignon site as an example, I didn't even wait to see the scrolling example you mentioned!!

over 3 years ago

Daniel Phillips

Daniel Phillips, E-Commerce Manager at HJ Hall

Comment systems that don't allow me to remove a duplicate comment after the page hung in my browser and I didn't know if the original comment had been sent or not...

over 3 years ago

Chris Lake

Chris Lake, CEO at Empirical Proof

@Daniel - sorted! We have *many* things to fix on this site... ; )

over 3 years ago

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Lara

Captcha indeed - they drive me insane I can't stand them, half the time you can't even make out why they state grrr

over 3 years ago

Albie Attias

Albie Attias, Ecommerce Director at King of Servers Ltd

I echo the sentiments on CAPTCHA. You may as well stick something like this on your website:

http://13things.net/wp-content/uploads/2009/03/math.png

It's probably easier to solve ;-)

over 3 years ago

Neale Gilhooley

Neale Gilhooley, MD at Evolution Design

#1 Illegible old Captcha...
#2 Sites that ask me to log in just before I buy, then insist I restart the whole purchase process again, or leave me in an unrelated cul-de-sac page
# Auto card verification, or any site that wont remind of my password instead force re-setting it.
MC & VISA DO YOU KNOW HOW MANY PASSWORD PERMUTATIONS I NOW HAVE? I NEED A BL88DY SPREADSHEET TO REMEMEBR THEM ALL, and that's not very safe is it.

over 3 years ago

Andy Killworth

Andy Killworth, Digital Marketing Executive at Koozai

Superb list, love it. Form usability I find especially frustrating. That and website surveys on what you think about the site when you've just landed on it.

I did a similar post (quick plug) for Koozai: http://www.koozai.com/blog/analytics/landing-page-optimisation-search-marketing/24-moans-about-web-design-usability-from-a-grumpy-seo/

over 3 years ago

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Jamie Keene

I think Klout might be an unfair example of social login here - without a link to a social network Klout (a measure of how you impact your social network) is completely useless. If anything, they should be commended for not asking you to create a separate account before setting up the social weighting system.

over 3 years ago

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Alison Johnston, Marketing Consultant at Electric Alley

Completely agree on all of these, my bug bears are Captcha, and facebook/Twitter logins. I don't mind twitter but Facebook is a big old goodbye.

I am so glad I signed up to Spotify before they insisted you had to have a FB login. And it drives me crazy when they try to trick me into logging in with my fb account. Repeatedly showing me the sign-in screen despite me already being signed in already and I've previously said no. Hitting no actually logs you out and takes you to the log in screen where there is a huge big login in with Facebook button and tiny normal login text. Until i discovered the way around was to hit the cross this almost made me cancel!

The biggest annoyance is just the enormous amount of sites that require you to log in to complete simple tasks that don't require personal information, its overwelming and surely someone can invent a better way of pleasing users and organisations?

over 3 years ago

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, Soupbowl AB

I understand the issue with FB login and comments, but seriously, when companies can implement login and comments via FB for pennies, as opposed to developing their own solutions, it makes little business sense to create your own. Not to mention the fact that many companies already have a relationship with customers they identify via their FB or Twitter ID. Since they want to have a relationship with you, not your email address or username, it makes the whole CRM landscape much easier if you have a single ID to rely on.

Even if there are usability benefits to having your own ID, you can still annoy the substantial part of your customer base who are persistently logged into FB and deliberately want to manage only one online ID, regardless of site. For B2B I would probably avoid the FB-only approach, but I'm not sure I agree with you when it comes to B2C sites.

over 3 years ago

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James

I agree with the earlier comment about cookies - thanks to stupid European law we have to try and make users aware of them.

But my other thought is about Hermes - there is a search feature at the top of the page. Did you mean something else?

oh and can I add illegible captchas to the list (on my third refresh trying to post this)

over 3 years ago

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Jane

Agree about tiny type for navigation, but it also seems to be widely used for body copy - often in very pale grey, for added rubbishness. Not just unappealing but unreadable.

over 3 years ago

Chris Lake

Chris Lake, CEO at Empirical Proof

@Anonymous - I like options, and allowing somebody to sign up via email is no real technical hardship. I also like the speed of signing up via Twitter (I think we should offer it on Econsultancy). It's horses for courses, as you say, though there is another point: who owns the data? Facebook, or you? Clearly the latter is preferable in the long-term.

@James - I must have had a senior moment there, so thanks for pointing it out. Hermes does have site search if you click a link to open it up. What appears to be the site search field is actually a newsletter sign up box. Anyhow, I have replaced this now and used Gap as the example. Madnesss.

@Jane - You're right, contrast is one of the basics of good design, and sometimes the light grey doesn't cut the mustard.

over 3 years ago

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, Soupbowl AB

@Chris, thanks for the reply.

Options are great, yes, from the user's perspective, and on first thought. Consider this scenario: I have a website at company.com, where I allow users to login with either company.com's proprietary credentials, FB or Google IDs. You visit the site on one day and use your Google ID. Six months later you return and (having forgotten your previous action) sign up with company.com's proprietary service. Company.com now has two IDs for "you". As far as they are concerned, you are two separate people, which seriously impacts your experience of Company.com. They now market to you and your Google twin in duplicate. For companies to identify you from your multiple IDs is not technically trivial and is an increasingly common problem. Not to mention the security aspects of keeping user data - not a few big companies have publicly suffered from a lack of rigor in this area.

Secondly, the data ownership. Once you have overcome the barrier to getting someone to sign up, for example by allowing them to use an ID they already have, any additional data you collect via your site during the provision of your service to them is yours and yours alone. An external ID is simply a key that opens the first door.

This issue becomes even more meaningful when you translate it into a mobile context. How many people using an Android phone would prefer to use their (already logged in to) Google account when accessing a third-party service on mobile? I agree with your comment about walled gardens, but I think that's a political issue rather than a usability one.

over 3 years ago

Carlton Jefferis

Carlton Jefferis, CEO & Founder at Gettus!

Posted a comment this morning but it didn't appear. Can we add over-zealous spam filters to the list?

I've got a big beef with this data ownership issue. The data belongs to the user, period. Not Facebook, not Twitter, not Google and not the third party. Even if the ToS states otherwise. We're now seeing a big drive towards open data and empowering people to take control of their data so its' only a matter of time before 'owning' data is history (and worthless). So let users connect or sign-in with whatever is the most appropriate tool for their needs.

over 3 years ago

Peter Leatherland

Peter Leatherland, Online Sales Manager at Ethical Superstore

Sticky content overkill - as soon as a read this the sticky Join us bar annoyingly popped up at the bottom!

My worst is still autosound, especially if it isn't straight away so you open other tabs then random music/noise seemingly comes from nowhere.

My second worst is the facebook log in only, I didn’t want to join Spotify with Facebook so had to sign up via the German website through a proxy to get round it!

Oh and one more thing on the sticky content, as I was writing this my words went below the sticky bar at the bottom so couldn’t see them!

over 3 years ago

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Richard Tatnall

Am I alone in suffering from video ads running automatically at the very very bottom of certain... ahem.... Mashable... articles? It's so infuriating and crazily archaic, I have to pinch myself everytime it happens to believe it.

over 3 years ago

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Richard

You should probably take a look at your list and check how many of these your site is guilty of. A quick check.

The bottom 1/4 of my browser window has an banner bugging me to join some random newsletters with no way to dismiss it (2 counts, Punch in the face newsletter and excessive sticky content). Death by social buttons, guilty; I realise you admit your guilt here, all the more reason not to do it. Stock photos, your facepalming baboon. I am not going to sign up to see if you are guilty of any others.

over 3 years ago

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Ralph

I agree with most of the points, but in case of forcing Klout registration with Twitter or Facebook credentials you are probably not understanding what Klout actually does. To use Klout in any sensible way to measure your social media "credibility" you will need to supply your Facebook and Twitter details anyway, so why not already doing so during signup ? I doubt Klout will be of any use for someone who does not have a Facebook or Twitter account :)

over 3 years ago

Kevin Carlton

Kevin Carlton, Website Copywriter at Write Online

I agree that inline validation is a really helpful feature in online forms. However, go easy on many of the smaller websites that don't do this. After all, it costs time and money to get these things sorted.

over 3 years ago

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Cliodhna

Actually I really don't like the annoying line at the bottom of THIS website which says "Join free as a Bronze menber tp get:" it irritates me a lot and may well force me to abandon you.

over 3 years ago

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Jo

Punch in the face newsletter / join us ads

Ironic because this website does it at the bottom, with the free bronze member spam!

over 3 years ago

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Bryony

Pretty much all of the items you've named on the list, I agree on. However one thing I did notice was on the list you mentioned about "links you can't open in a new tab"... well the link to Justine's brasserie doesn't automatically open in a new tab when you click it on... something you might want to check on otherwise the article might come across slightly hypocritical.

Other than that, well done :)

over 3 years ago

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Colin

I agree with all of these points! Forcing users to log in with a social media account is one of my pet peeves, I get so disheartened by it!

over 3 years ago

Tom Howlett

Tom Howlett, Digital Marketing Executive at Koozai

Good post,

I definitely agree with your thoughts on being forced to sign up to different website through social platforms. I would much rather sign up with an email, so sites out there, please retain this option.

I also get frustrated with pop-ups that occur almost immediately after you land on a page. Most of the time I close the pop-up straight away without noticing what it was trying to persuade me to do.

The cookie warnings is another good one. Who does like these? No one I have spoken to.

over 3 years ago

Anna Lewis

Anna Lewis, Google Analytics Analyst at Koozai

I love this list, if only it could be sent to all current and new webmasters! Some of them seem small but by changing them the overall experience of the website would be so much improved you are likely to see improvements in KPIs, even if it's only small.

over 3 years ago

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James Goodenough

I hate sites that play media automatically, be it an advert or content. I usually have many many tabs open and it can take ages to find the culprit. Often i just keep hitting Cmd+W (close tab) until the noise stops.

over 3 years ago

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Rachael

@Chris. I would also be irritated by an ad it's true, but at least with that option I would be able to close it and it would disappear. There is no way for me to get rid of the roll-up and I find that much more annoying than taking a couple of seconds to hit the (X) on an ad.

over 3 years ago

Seema Kumari

Seema Kumari, Head of Digital Marketing at Hearst Magazines

What the hell is the Justine's website all about?! Certainly not tempted to eat there...

over 3 years ago

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Grant

I think you are a little off on a couple of points but in general it's a good read.

The one I agree with most is using social buttons to try and engage users, it's the oposite of engaging - it puts something on a social network and keeps the user on your site.

The user is not engaging with any friends or followers over the content they are simply putting it out there and there is very rarely any follow up.

Also the chances of anyone seeing a like from these pages is so small, I don't think it carries much edgerank either.

Hopefully they start to die off a little before any new social network pops up and adds a new one in.

over 3 years ago

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james

agree with all of these and most of the comments...

just not sure about the partial login one. I like that a very well known large ecommerce site keeps me logged in but prompts for login me at the point of transaction each time regardless.

Although i'm sure many sites repromt at points when they really don't need to....

over 3 years ago

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newtonfig

i agree with those that said the join FREE footer on this website is obnoxious, and im sick of seeing them on websites. Im a web developer by trade and am certain a hardcore user. I think the web is in a very bad place in many ways --- the rendering time on most major websites because of all the social, advertising, javascript javascript javascript is painful. i miss websites that just. . .. load

over 3 years ago

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www.thepaydayloansform.com

Quality articles is the secret to be a focus for the people to pay a
quick visit the website, that's what this website is providing.

over 3 years ago

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Saul

No delivery costs when shopping, forcing you to go through the checkout process just to compare prices I find annoying.

over 3 years ago

Chris Lake

Chris Lake, CEO at Empirical Proof

Thanks for all of your excellent comments and suggestions.

As for our own roll-up, we launched it a few months ago, for non-members. It kicks in after thirty seconds, and doesn't obscure the whole page. As far as these things go I thought it was less in your face than most others, but perhaps there is a better option.

Our website is *definitely* guilty of a bunch of the above points, and we'll be trying improve things next year.

over 3 years ago

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UK

Great list, I love the ad targeting example:)

There are 2 additional things that annoy me on the web.. sites that try to keep you hostage and you can not leave when you click back button and sites that rank good on Google (probably because good SEO) but don't have much relevant content.

over 3 years ago

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Jake

The Superdry site opens new tabs for me without any problems. Have they changed it since you wrote this or could it be a browser-specific issue?

over 3 years ago

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Daniel Miller

My biggest pet peeve is when there isn't a Mobile Website so I can easily browse from my phone. Or when major brands think a responsive design mobile site is sufficient.

over 3 years ago

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Online Jungle

Man, Justine's website is hard work! Not sure what the hell is going on there.

Any moving objects on sites like advertising drive me crazy especially when I am concentrating on reading the content and all you can see is something blinking away..... just like Justine's website!!!

over 3 years ago

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Hannah

Sadly the 'cookie warnings' gripe is a legal thing: since the EU privacy directive became law back in May this year, sites are legally obliged to notify users about what data they record through cookies. I agree that it's a massive pain in the backside, but I suspect it will be here to stay until the law is refined (or scrapped!)

Hannah

EDIT: can we add insane CAPTCHAs to the list too please? :)

over 3 years ago

Laura Phillips

Laura Phillips, Digital Marketing Executive at Koozai

Thanks Chris, what a great list! I came across the crazy background site a while back, still can't work out if I love it or hate it, but it is hard work to look at that's for sure!

The 'log in with Facebook' thing really gets to me too, but I think it's likely to be a factor that's here to stay. Poor ad targeting is down to poor managers so we have little hope of eradicating it!

over 3 years ago

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Karen Bryan

Totally agree with this list, particularly the cookie warning! I hated it before it even got started, but unfortunately for those of us anywhere in the EU we really don't have any choice - it's a case of pop an annoying warning on the site or face a hefty fine. The irony is that most implementations of cookie warnings actually need to create a cookie in order to know that the user has read and understood the warning! I'd love to meet the EU bureaucrats that came up with that idea and slap some sense into them.

over 3 years ago

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magazin jocuri

Hey I know this is off topic but I was wondering if you
knew of any widgets I could add to my blog that automatically tweet my newest twitter updates.
I've been looking for a plug-in like this for quite some time and was hoping maybe you would have some experience with something like this. Please let me know if you run into anything. I truly enjoy reading your blog and I look forward to your new updates.

over 3 years ago

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