Most large brands now use search marketing. But what are marketers’ priorities when it comes to search? And what trends do they see on the horizon? 

At Kenshoo, we recently ran a survey with Marketing Week magazine that asked more than 300 marketers from a wide spectrum of industries about their views on search.

Here are some of the things we learned...

1. Mobile search is delivering benefits

Mobile is widely believed to be a key part of the research stage of the decision making process, if not always part of the final sales conversion. 

And 36% of marketers in the survey consider mobile optimised search effective at delivering return on investment, which means they believe it plays an important role in supporting and driving sales.

The importance of mobile is clear in our recently released Online Retail Christmas Shopping Season Report – Early Edition which showed that 15% of all paid search clicks for retailers are coming from tablets and 13% of all clicks are coming from phones.

2. Facebook is viewed as an important web property for search

Facebook is firmly on the radar for marketers when it comes to search. While it will probably not come as any great surprise to learn that nearly all (99%) of the sample said Google was the most important search engine for them, 38% said they consider Facebook important for search marketing.

Since its IPO, Facebook has certainly made overtures to marketers, adding Sponsored Results and real-time bidding in the form of Facebook Exchange

Facebook founder and CEO Mark Zuckerberg has indicated the social network is looking to become far more active and relevant in search going forward, so marketers will be watching this space closely and using tools to manage across both channels.

3. Yahoo! and Bing remain very much in the frame

Google’s dominance for paid search opportunities remains unmatched, but marketers are very much aware of the opportunities available through Bing and Yahoo!, where both use the same underlying Bing search technology.

We found that marketers view Bing (28%) and Yahoo! (23%) as important for their search marketing campaigns, despite the fact that Bing currently commands a relatively small but growing slice of the UK search market. Just 5%, according to Experian Hitwise figures in October 2012.

4. Facebook and Twitter influence search

Search and social have been coming closer together for several years, and it is widely accepted that there is a link between how often and who is sharing links to a web page on social networks and how that page is positioned in search engine ranking pages (SERPS).

The marketers in the poll said they believe Facebook (74%) and Twitter (70%) will have the strongest influence on organic search.   Google+ (37%) took fourth place behind LinkedIn (39%), but with the effort and resources that Google is placing behind its own social network, don’t be surprised if its influence increases during 2013.

You can download the report here: Search Marketing: What UK Marketers Really Think.


Published 20 December, 2012 by Chris Ward

Chris Ward is Managing Director of Kenshoo and a contributor to Econsultancy.

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Comments (3)


Jack Jarvis, Owner at The Website Review Company

1. Search will be dominated by big brands in 2013 as they take both paid and natural search more seriously.

2. Google will remain king for consumers. They have even coined the term 'Google it', so Bing and Yahoo just don't give reason to switch.

3. Costs will rise. With paid shopping results on search pages due in February, competition for the top spots will get fiercer so CPC's will rise at the same time.

over 5 years ago


Nick Stamoulis

"Mobile is widely believed to be a key part of the research stage of the decision making process, if not always part of the final sales conversion."

I definitely agree with that. Customers are taking the buying cycle into their own hands and educating themselves long before they ever become a lead in your funnel. Mobile devices are a great way to research, compare, learn and gather information.

over 5 years ago

Gemma Holloway

Gemma Holloway, Digital Marketing Executive at Koozai

I was surprised about the percentage of marketers to place as much importance on Bing and Yahoo in their search marketing.

Whilst I would suggest that the resource you invest into a search engine should be proportionate to the potential market you could reach via it, I would agree that Bing and Yahoo do still need to be addressed.

As Bing's market share continues to grow so will the competition for first place rankings, I would predict that those who are starting the race early are going to be the ones to be ahead of the game and reap the rewards in the future.

I would also argue that Google Plus already has a very strong influence in search engine results as we increasingly see Google Plus pages and Authors appearing in the them.

over 5 years ago

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