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iphone loveiPhone users are happier. Their phones are smarter. And BlackBerry users have a serious case of iPhone envy.

Research firm Crowd Science learned, in a survey conducted over the past month that iPhone have a satisfaction score of 73% with their devices, compared wtih Blackberry owners (52%) and other smartphone users (41%). Even more iPhone owners say they're loyal to the brand (82%).

And four out of 10 Blackberry and other smartphone users say they would switch to the Apple iPhone in a trice. According to Gartner, Apple more than doubled its share of the worldwide smartphone market in Q1 of this year to 10.8%.And that's not counting last Friday's launch of the iPhone 3G S, which Apple says sold over a million units this past weekend. Piper Jaffray’s Gene Munster notes that 12% of buyers are now switching from a BlackBerry, compared with 6% last year. Munster commented this, "may indicate the company is making headway among business users slowly adopting the iPhone platform for corporate use."

While consumers are clearly lusting after the iPhone, the're less willing to make the switch to AT&T to do so. Apple could see another real uptick in iPhone sales once it opens the device to other carriers. According to Munster, 28% of new iPhone buyers are switching to AT&T, compared with 38% last year and 52% in 2007, when the device came to market.

Numerous iPhone studies find device owers take advantage of a myriad of iPhone features, particularly online apps and services. Boingo Wireless released data today on mobile device access on its airport network of Wi-Fi hotspots. An astonishing 89.2% of mobile users access Boingo with iPhones -- up from 1% in 2007. And the iPhone is followed by a 2.8% share for the iPod Touch. Blackberry, in contrast, accounts for 0.2% of the devices accessing Boingo.

Rebecca Lieb

Published 23 June, 2009 by Rebecca Lieb

Rebecca Lieb oversees Econsultancy's North American operations.

Follow me on Twitter, or connect with me on Facebook.

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Phil

As soon as I can use an iPhone on Orange in the UK, count me in. No O2 reception in my house.

over 7 years ago

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Fenby Miskin, Owner at Fenby Miskin

I think that Blackeberry face a number of issues:

(1) Blackberry were once innovators but now are followers. If you want to be a follower (and it can be a good business model) you have to be better/cheaper because the leaders have all the buzz. Blackberry still haven't launched an App for LinkedIn which to me could be a powerful symbiotic relationship. And please don't even dream of a Twitter App!

(2) Blackberry is often specified by corporate policy. If the decison making were to be opened up, a huge number of users would migrate to the iPhone.

(3) Blackberry are ironically protected by the Apple's lock-ins with mobile services so once that opens up, Blackberry will have much more competition.

And for those who are stuck with their Blackberry, may I confirm that Blackeberry Media Synch works fine so you can get your iTunes library across (you need a decent sized SD card) so for a blissful time you can pretend that you have an iPhone!

over 7 years ago

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chris price

really?  i have used both extensively and frankly i think its a case of all things email= blackberry &  i-phone = everything else.

its a shame that the i phone is just not as good as the blackberry for email functionality ... i carried two phones around for years and i dont want to do it again! so i keep my i phone and moan about its rubbish email alot.  And although its not their fault (or is it?) the rip off tarriff with o2 i phone with its overseas data raoming charges is just really bad ...c'mon you know you're out there mr pissed off with the endless large bills cos you travel alot (if that wasn't punishment enough these days!

over 7 years ago

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bishbash

You fail to realise iphone's sale never pick up in Japan, the land of all gadgets. Boo. Apple never appeals to me. Ever.

about 7 years ago

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babysiiaozz

xiaxue don't like this article. =X

about 7 years ago

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leonardo

What i have to say is people have their own preferences. I think it is a waste of time to comment on such small matters like handphones or the newest gadgets. Its what makes the individual contented with what they have. Comparision is SOO not needed. PS: Xiaxue hate this article

about 7 years ago

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What..

EEEE... so haolian , not all people like what , dun put words in others' mouth can ? i using normal phone happier than when i use iphone -.-  , that phone use to haolian only...

about 7 years ago

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blackberry user

" iPhone users are happier. Their phones are smarter. And BlackBerry users have a serious case of iPhone envy. - NOT! "

I have a blackberry and I would NEVER trade it for an iphone. Who needs wifi when we've the blackberry service data plans? And iphones are smarter? If they are then why are large corporations, businessmen and important people say, President Obama needs a blackberry device? And in terms of popularity, you don't really see much hollywood celebrities having an iphone glued to their hands 24/7 as compared to blackberries do you. Get your facts right!

about 7 years ago

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vie

nah.. i've used both and in my humble opinion, i'd rather go for the blackberry anytime.

about 7 years ago

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crystalz

I Would Prefer BlackBerry. I dont know about you guys, but i dont really like thin phones. Like iPhone. Blackberry's keypad makes it look cool, if not why does Nokia phones copy them? iPhone lags when you put in too much games or songs. And you can only download songs and games from itunes, which is really very troublesome. itunes recently, i dont know why, becomes so slow till i couldn't take it but close the whole thing off. And when you buy an apple product, those instruction on how you need to download itunes or upload pictures, music etc. Plus Blackberry's price doesn't really go too low. Looking at iPhone's price now, it really went real down. I was shocked to see that. iPhone generally has actually boring applications. Not much things to play with. Unlike Blackberry. iPhone's games costs way too much. Why does a damn game needs money?! It's merily a game. Not much. They're already earning so much and now what?! Asking to pay like $9.99 for a game? What if the game's boring? You wouldn't want to delete it away cause you paid for it! though blackberry doesnt have much games, but overall, i would choose Blackberry. iPhone has too much boring applications and would really be bad to be used with.

about 7 years ago

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Shan

I'm a bb user and i love my bb to bits. iphone useless for people in the working industry bodoh~ only snobbish rich kids will use to show off how wealthy their families are:)

about 7 years ago

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LEXEE

I Think BlackBerrys Are WAAAY beter than Iphones Becuase FIRST OF ALL do you really want to be cleaning your screen 24/7 I THINK NOT... Secondly Blackberrys have a fully key-boared and iphones are kindda hard to text with... Now iphones and blackberrys are both okay but i think for a -lot of people a blackberry might be better because you dont need to touch your screen and if your that kind of perso that likes a full case (front and back, such as also covering screen) then an iphone is not for you because well you doing someone your case may get involved with the sceen and who knows whats going on you might of called somebody or something might happen now with a blckberry you can get a full case and there is no worrys anyways thats all i have to say thank yoou

about 6 years ago

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