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Pret-a-Manger created a lot of buzz on social media in 2015 with its mysterious and seemingly-unofficial free coffee giveaways.
If you were a regular at a particular store, or if a barista simply liked your face, you may have received a free coffee.
Many people on Twitter took this pretty seriously, seeing the gesture as affirmation of their good looks or friendly manner (see tweets below).
Well, now Pret is making this official and has added a twist that could turn out to be the most genius piece of marketing strategy of the year.
Zizzi has upset the rather boring restaurant email voucher model by introducing simple gamification.
We'll take a look at the games and why they make perfect sense in terms of engagement and refining contact strategy.
Have you noticed that website launches fail to suprise any more?
Of course, that's because over the past 15 years, we've all seen as many websites as we've had hot dinners.
But it's also because web design has been converging, thanks to the mobile trend, established interaction design patterns and also cultural conventions, as clients are influenced more by the crowd when deciding on their own approach.
I'm continuing to explore my web design predictions for 2016 in more detail, so let's take a look at convergence.
I was struck by the news that Adam & Eve/DDB has dropped 'digital' from its job titles.
Firstly, what a perfect piece of PR. But there's more to it than that; the agency is an early mover in the next stage of an ideological regression that has been happening for a while now.
There's a backlash against technology, against third-party solutions, corrupt ad models, poor creative and even content marketing.
Agencies want to get back to 'the work'.
As ecommerce sites become richer experiences designed to showcase products to their fullest, imagery is getting bigger and crisper.
A small product shot was once par for the course and is now underwhelming compared to those retailers at the forefront of ecommerce.
In our continuing look at web design trends for 2016 and beyond, I thought I'd showcase 10 ecommerce websites that use big and beautiful photography.
I enjoy shopping, but a lot of the fun is missing online.
The majority agree with me, they miss the crowds, the serendipity, the buzz and the changing rooms.
I was re-reading our ecommerce predictions for 2016 and it struck me they are all pragmatic, about devices, delivery, CRO, third-party solutions etc.
Only Matt Curry of Lovehoney mentioned 'super rich experiences', which I think is somewhere close to a definition of fun. So what does fun look like?
There is no better time for brands to use virtual reality as part of a PR or new product push.
Most people are yet to try the Oculus Rift or similar, are itching to try it and will likely be impressed by the results.
Every year at CES, internet fridges delight the masses (of journalists) who scurry off to write arch pieces on the internet of things.
I didn't attend CES, but nevertheless I'd like my oportunity to shout into the wind.
Please. I need this.
If one of your team is new to content writing, what are the potential pitfalls?
I've been writing articles for Econsultancy for a few years and although I certainly don't profess to be an expert, there are a few things I look out for.
In fact, I still get caught out, which is why creating a list like this is a good way to encourage vigilance.
Despite high market penetration relative to other countries, the UK still seems like it hasn't got its head around online groceries.
That's why 2016 will be so interesting, as Amazon continues to finesse its Pantry offering in the UK, which rolled out in November 2015.
Will online groceries ever become less the domain of poor mobile experiences, inflexible delivery and locker trials, and more a fast and regular supplement to local shopping at smaller shops?
I've rounded up some analysis of what might happen in 2016.
Our web design trends for 2016 included a continued predilection for bold typography.
So, we thought we'd bring you some typographical inspiration, with some examples from agencies, ecommerce and beyond. Consider us the fo(u)nt of all knowledge.
Why not read the full list of web design trends for 2016.
The Royal Opera House is a digital leader in its sector, creating exciting ways to bring ballet and opera to new and existing patrons.
I caught up with Tom Nelson, creative producer in Learning and Participation at the Royal Opera House, to discuss a current project involving 360 degree video.
We covered everything from virtual reality, mobile, the future of digital experiences and the role of the Covent Garden auditorium.