Facebook, Twitter, Pinterest and Tumblr drove an unprecedented amount of traffic to retail sites in Q4 2013 with revenue-per-visit (RPV) increasing across all social channels.
However, Pinterest is taking swift advantage of Facebook’s slowing growth by achieving a 50% quarter-over-quarter increase in RPV.
That’s not to say that Facebook didn’t end 2013 in a big way. In fact it broke multiple records as per usual.
These findings come from Adobe’s recently released social intelligence report for Q4 2013. The report reveals an otherwise massive end of year for Facebook with click-through-rate (CTR) up 365% year-over-year and 41% quarter-over-quarter.
This follows another recent report from Kenshoo revealing that Facebook ads drove a 60% increase in sales revenue in the same quarter.
However, as stated at the top of the page, things are certainly not all rosy for Facebook, with other social media networks asserting their positions and overtaking Facebook in key areas.
Let’s take a closer look at the report.
In 2013, 83% of retailers gave customers a choice of home delivery options, though less than half (47%) of retailers offered three or more services.
Micros has released its 2014 Multichannel Retail Delivery Report, in which 239 retail websites were tested for their delivery flexibility, customer service and delivery performance.
Here we’ll be taking a specific look at the range of delivery options available from retail websites and how they compare year-on-year.
As a relative newcomer to the digital marketing world, I've decided to write a series of 'beginner's guides' to uncover what is meant by certain terms, trends and technological advances in digital; being both a travel guide and a personal investigation.
Here I’ll be answering the following questions: What is conversion? What is CRO? How can CRO be measured and improved? In a tone of voice that has been described as both 'helpful' and 'not too rambling'.
According to three out every five companies, CRO is crucial to their overall digital marketing strategy.
Let's say your site is doing brilliantly in many areas. Traffic is coming your way via whatever method of SEO, PPC or social media strategy you’ve chosen. Great! Your website is also retaining interest with some beautiful persuasive design. Also great!
Unfortunately the people visiting your site aren’t achieving the goal you actually intended them to achieve in the first place. They’re not converting.
A satisfying mixture of cutting edge web design, charming images and delightful usability makes the Visit Suffolk website a joy to get lost in, as much as the county itself.
Did I sound too much like an actual tourist board there?
Possibly, but it’s genuinely difficult not to be charmed by this site. Offering an experience that is not unlike exploring any attractive UK destination. In my experience I’ve certainly not found a tourism website quite so captivating.
Come with me and let’s take a little wander around the east coast…
Don't worry it's Friday, you can stop reading that article on basket abandonment emails now and indulge in something a little more extra curricular.
"But we're so engrossed in our work that we just don't have the time to find anything fun on the internet," I hear you all cry.
That’s exactly why I'm here. To source you the very finest distractions, oddities and marvels the internet had to offer this week while you were off doing something better/more important.
Where to start... Let's see... *ruffles pages of the internet*... Ah, here we go.
Its pre-game teaser time, with the YouTube channel Ad Blitz currently showcasing excerpts from some of the major brands’ 2014 Super Bowl adverts.
The Super Bowl itself (number XLVII for anyone counting or able to understand Roman numerals) doesn’t happen till 2 February, but that hasn’t stopped the hype machine from kicking into gear.
Last week I revealed the top 20 Super Bowl ads of all time according to Unruly and discovered that 60% of the most shared ads of all time were launched before Super Bowl Sunday, thereby using word-of-mouth and early publicity to generate extra shares. In fact seven of the top 20 ads used teasers to build hype.
Marketers are clearly learning tactics from major film studios, where big event films can be teased a year or more before their release, even before a single piece of footage has been shot.
Q4 2013 saw a spike in quarter-on-quarter impressions and click-through rates on paid Facebook ads.
This comes at a difficult time for brands on Facebook. News feed changes on Facebook have forced posts from free-to-run ‘pages’ further down Facebook users’ news feeds.
Brands and companies are now being encouraged to concentrate on paid ads for their Facebook marketing strategies and forget the free channel of running a Facebook page.
The latest report from Kenshoo seems to bolster the logic in this possible change in direction for Facebook into a more ad driven marketing landscape, rather than a content driven one.
Here are some more stats from the research.
Audiences for brands grew by 20% in Q4 2013 and brand tweets that included pictures and content links generated the most engagement.
During Q4 2013, the top 100 brands according to Interbrand averaged 210 engagements per tweet when they added a picture link.
This comes from the latest research by Simply Measured, analysing the Twitter activity of brands listed in the Interbrand 100, compared with the Forbes 100 Best Small Companies in America.
Here’s a look at the research along with some recommendations for brands on how to increase their engagement.
Responsive design isn't just for the giants of ecommerce, your start-up business can also grab an off-the-shelf model for a reasonable price, or even for free.
Following on from David Moth's article 10 simple responsive Wordpress themes for small businesses and blogs I thought I would take a look at some of the best available templates for ecommerce sites.
If you run a small business, or are looking to make the leap from Etsy or eBay into your own domain, you could do a lot worse then looking at one of the following templates.
As a caveat, I haven't used any of these in their proper working forms, I've just played around with the demo versions, checking for customisability and whether the sites really do offer true responsiveness.
It would be worth doing your own investigation on each one before committing to buy. If you click on the images below, you will be taken through to the demo versions where you can check out the product, look at the custom options and of course the price of the product yourself.
Templates are available from many different vendors and the bulk of these are from independent designers, but first I'll take a look at the best designs available from Shopify.
We’ve all done it. In fact even as I write this, I’m fully aware there’s a shopping basket full of blu-rays on an ecommerce site, from the end of 2013, sitting and waiting for me to click ‘confirm purchase'. They’re definitely still there, I just checked.
As I discussed in my recent article what is retargeting and why do we need it? this very same curtailed ecommerce visit has led to a whole host of retargeted adverts on various related and not so related sites I’ve visited since.
But what of the abandoned basket itself? I’ve heard nothing from the company directly related to it. Right now, I’m the easiest mark there is when it comes to a targeted email.
I obviously wanted these products at more than one stage, I was even so far down the sales funnel that I registered my details, including my email address with them.
Chances are a well-timed email, reminding me this basket is ready and waiting, would have compelled me to make the final purchase, but so far I haven’t heard a thing.
Do basket abandonment emails work? Is there a best practice that ecommerce sites should follow? What is the likelihood that an ‘abandoner’ will come back to purchase after receiving the email? I'll try to answer these questions right here.