This year promises to be a rollercoaster ride like no other. For anyone
with an internet businesses, two major factors are about to have a
major effect on their daily dealings.
One is monetary, one is regulatory. Both are equally important, and businesses should take time to understand them. Both will speed up the multilingual shift we are seeing in business – that is, the end of English as the language of business, and the beginning of a much more localised, cultural approach to customer relations.
After the high profile that accessibility was given 18 months ago following the introduction of the Disability Discrimination Act, have things really changed?