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Posts tagged with Arsenal

Six Premier League football clubs with innovative digital strategies

You need only look at the trending topics on any Saturday from August to May to know that football is a big deal on social media.

Premier League clubs weren’t slow to take advantage of this fact, so digital and social channels are now firmly part of the marketing mix for most teams.

To give some insight in this topic, I’ve rounded up a few interesting campaigns which show how Premier League teams are using digital to interact with fans.

For more on this theme, read our posts looking at Premier League clubs that use Twitter's Vine and the arduous task of buying football tickets online.

8 comments
Premier League logo

Top of the social Premier League: Arsenal, Man U, Liverpool & Spurs

Arsenal are apparently the most talked about Premier League team on social media, followed by Manchester United, Liverpool, and Tottenham.

The rankings were calculated by RadiumOne based on the number of stories shared about each team on popular sports news websites, combined with how effectively each club has been interacting with its fans in the 30 days leading up to the 20th game of the season.

Personally I’m just pleased to see Spurs back in the top four, but it’s also worth investigating further to assess how each club approaches social media.

As such, here’s a quick look the Twitter feeds of the four clubs that top RadiumOne’s rankings. And for more information on this topic, read Ben Davis’ in-depth post detailing Manchester United's strategy on Facebook, Twitter, Google+ and Sina Weibo...

6 comments

Why is buying Premier League football tickets such a terrible user experience?

Last week I reviewed Arsenal’s new website, and in general I thought the club had done a good job of creating a simplified and user-friendly browsing experience.

However I didn’t look at the ticketing system as part of the review, and it’s since been pointed out to me that several Premier League clubs offer a below par user experience for fans trying to buy tickets.

This sparked nostalgic memories of spending ages trying to buy tickets for Spurs games back in the days of dial-up internet.

I assumed the user experience would have improved by now, but has it?

12 comments