Posts tagged with Behaviour

Greeks in plaid: the art of digital marketing persuasion

The techniques of content or the bigger genre of online marketing are not new, they’re just digitized. If you start looking seriously for the origins of digital marketing, you'll ultimately land in 300BCE.

At its heart, digital marketing is persuasion. And if we’re talking about the basics of how to persuade, we should start with Aristotle.

Aristotle, the Greek philosopher and father of rhetoric, set the gold standard for persuasion. All digital marketing is a shadowy form (Hahaha! Philosophy joke. Anybody?) of his original tenets.

You could say that the basic principles of digital marketing are just ancient Greek wisdom dressed up in plaid (that’s what we digital marketers stereotypically wear in the States, at least).

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The history of personalisation

Personalisation in retail is often seen as the latest development in online marketing but the practice itself is as old as the concept of retail.  

From the time of the earliest shopkeepers, good retailers would recognise their customer and tailor their pitch according to what they knew about them. 

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The male brain - potentially

Eight online shopping behaviour traits of men

Like Johnny Depp was once quoted as saying, I’m fascinated by human behaviour, by what’s underneath the surface, by the words inside people.

By spending considerable time with people using different websites in both their natural and controlled research environments, I’m able to cater for this satisfaction.

As a follow up to my nine women x nine hours = nine usability insights article, I am sharing some of the most prevalent behavioural traits of men when shopping online.

There will always be some differences and many of these have been observed with female consumers, but this list is very much up-to-date and representative of the male population.

If men are part of your target audience, which of the behaviours traits are you triggering or avoiding to persuade them to buy from you?

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Consumer trends to watch during the recession

The seriousness of the economic downturn is now an undeniable reality, with the optimistic prediction that digital would be unaffected exposed as a false hope. With Britain facing the 'worst recession in living memory,' this will inevitably impact on consumer trends and behaviour.

As economic woes worsen, understanding how this affects customers becomes even more critical. Businesses that have a deeper understanding of the relationship between the economy and emerging patterns of consumer behaviour are far more likely to emerge from the crisis unscathed.

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