{{ searchResult.published_at | date:'d MMMM yyyy' }}

Loading ...
Loading ...

Enter a search term such as “mobile analytics” or browse our content using the filters above.

No_results

That’s not only a poor Scrabble score but we also couldn’t find any results matching “”.
Check your spelling or try broadening your search.

Logo_distressed

Sorry about this, there is a problem with our search at the moment.
Please try again later.

Posts tagged with Bt Care

first direct & customer service via Twitter: a closer look at best practice

Last month first direct launched its @firstdirecthelp Twitter feed, to provide customer service support through the site.

Though it’s early days for the bank famous for its innovative use of social media (specifically first direct live and the first direct Labs) – we take a closer look at the things it’s doing right.

1 comment