Posts tagged with Cx Trends

chat bot

What were the biggest UX trends of 2016?

Chatbots are firmly on the radar (for good or bad), along with new tools and new business processes.

Have a read of everything that stood out to our UX experts in 2016.

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Customer Experience in Singapore: Trends, challenges & best practices

It seems that improving customer experience (CX) is talked about a lot these days, but how are companies in the real world facing the challenge?

To find out, Econsultancy invited dozens of client-side marketers in the tropical metropolis of Singapore to discuss CX at roundtable discussions on April 7th. 

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