Posts tagged with Email Design

Stacking emails for success

Why you should test the layout of your emails

Think about the last time you visited the supermarket. Did you just pop-in to grab something? Or go in with a long shopping list?

Either way, there’s a good chance you came out with something you didn’t intend to buy. That beer you like that was on special offer. A chocolate bar from near the till.

Of course, supermarkets are deliberately designed to entice you into making impulse purchases. From the floor layout, right down to the placement of items on the shelves.

Supermarket planning is handled by experts with a solid understanding of psychology and consumer behaviour. Different layouts have been tried over time to find out what works best.

But it isn’t just in the physical world that you can experiment with layouts to improve success rates. If you regularly send email newsletters to your contacts there are some great opportunities to test the layout of your content.

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exchange rate agile creative in email

Agile creative to improve email marketing conversion rates

Agile email creative is the formatting of images not before send, or at send (with automated or dynamic content) but at the moment the customer opens or re-opens an email.

This allows one to change pictures in an email depending on a host of variables, on their own or combined, in a rules-based system.

A lot of what this agile creative can achieve boils down to improving the user journey when they open an email. So, for example, an image can present latest availability of a product, so that when the customer clicks through from a product image, she isn’t surprised by lack of stock and doesn’t subsequently distrust brand comms.

I’ve previously talked to Movable Ink, a specialist in simplified email build and agile email creative (see this post for an overview and some great comments). Recently I also spoke to Matt Hayes of Kickdynamic, another agile email specialist.

We discussed the possibilities of the technology and how, although not a complex premise, agile email is enlivening the channel whilst increasing conversion rates from email marketing.

In this post I thought I’d detail some more examples of agile email creative and discuss what benefits they hold.

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gmail grid view

Gmail grid view: six implications for email marketers

I’ve only recently been thinking about Gmail and its trial of grid view, though the trial has been happening since the end of March 2014.

The announcement had passed me by until I chatted to someone from an email build company that specialises in creative use of imagery. See this post on agile creative in email.

If you’re not familiar with Gmail’s grid view, it’s the ‘Pinterest-isation’ of the promotions tab in Gmail’s tabbed inbox, currently only for addresses that end in gmail.com.

There’s an example of such a ‘Pinterested’ inbox further down this post.

The tabbed inbox itself is a bit of a mixed blessing for marketers. On the one hand, it encourages intent on the part of the consumer. She only engages with promotions when she feels inclined to do so, and your message is less likely to have disappeared into the morass of personal or social email in other tabs.

On the other hand, she, the user, may never click on that promotions tab. The implications of such tendencies, I’ll go into further down this post.

But what are the implications of Gmail’s grid view? Here are some ideas…

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agile email creative

Agile creative: the future of email?

Agile email creative means creating and curating email content not before send, or at send (with automated or dynamic content) but at the moment the customer opens or re-opens an email.

This agile creative allows the marketer to change pictures in an email depending on time of opening, location of opening (via IP address), weather in that particular area, or the device the email has been opened on.

Movable Ink is a company currently providing this technology as part of its email build and insights platform, a layer that sits on top of a company's email service provider. I spoke to Matt Potter, VP UK and EMEA, to get some more detail on agile email creative.

What can be done with this technology and in which sectors might it prove particularly useful?

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google play email

Six cute examples of email design and creative

Emails, from one to the next you either love them or hate them. Bad ones are deleted and I even enter the bin and 'delete forever' if I think a particular example is karmically altering my inbox.

In the past I've written about some things I like to see in emails. I've been on the look-out again and here you'll find six companies (B2B and B2C) that sent me emails deserving of mention for their creative strategies.

Design and copywriting are hard to teach, I'm certainly not somebody that sees natural order in things. See what you think of these examples and feel free to tell me if you would have deleted them in an instant.

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